We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Keeps Getting Better.” 5 of 5 bubbles
Review of Holiday Inn Rock Island - Quad Cities

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Holiday Inn Rock Island - Quad Cities
Ranked #1 of 3 Hotels in Rock Island
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Keeps Getting Better.”
5 of 5 bubbles Reviewed February 28, 2013

I stay here about once a week and have to say it gets better every week. The remodel is looking good. The rooms are nice and updated, and the staff are all polite, friendly, and there to do anything you need.

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NailGunGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn M, Manager at Holiday Inn Rock Island - Quad Cities, responded to this review, March 4, 2013
Thank you for taking the time to post a review about your most recent stay with our hotel. We’re happy you’re enjoying the new improvements to the hotel. Keep checking back to see the most recent updates!
Hope to see you again soon!
Sincerely,
The Management and Staff
of The Holiday Inn – Rock Island
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

239 reviews from our community

Traveler rating
    40
    70
    73
    29
    27
See reviews for
45
57
15
81
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Any
English first
Chicago, Illinois
2 reviews
5 of 5 bubbles Reviewed February 24, 2013

My friend and I stayed here for a conference in Feb. 2013. Our room was modern and updated. The staff was so friendly. We grabbed an early breakfast at Bennigans on 23. The waitress was funny and sweet. The cookies during checkin were so gooey and yummy. I hung around after the conference and got to meet the organizer of the conference. There were some details that needed to be worked out and the staff at Holiday Inn were so gracious and everything was resolved quickly.

Room Tip: Loved the 8th floor view of Mississippi.
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn M, Manager at Holiday Inn Rock Island - Quad Cities, responded to this review, March 4, 2013
Thank you for taking the time to post a review about your most recent stay with our hotel. We’re happy to hear your experience with us went well from the conference to breakfast at Bennigan’s!
We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around.
We hope to see you again soon!
Sincerely,
The Management and Staff
of The Holiday Inn – Rock Island
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crest Hill, Illinois
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed February 19, 2013

I'll be honest..I've stayed at this property a lot over the last 10 years or so. I chose it mainly because the location was good for me and I am a Priority Club member so I could redeem points here for a stay. With that being said, I was never impressed with the hotel....until now.

I stayed here on February 15th and 16th. I had heard it was being refreshed, so I politely asked for a new room when I made my reservation. Upon arriving at the hotel at a late hour, I was greeted by a wonderful employee named Monique. She was extremely friendly and reiterated several times that if we had any problems we should contact her immediately. Upon entering the room I was floored. Compared to the drab and somewhat unclean rooms of before, these new rooms are fantastic! New furniture, great TV, new carpet, and a very comfy bed. It was like stepping into another hotel! Kudos.

I've gone from staying at this hotel because the location is good to staying here in the future because I really WANT to!

Great new rooms, great service, and very reasonable!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BTLew81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn M, Manager at Holiday Inn Rock Island - Quad Cities, responded to this review, February 20, 2013
Dear DTLew81,
Thank you for taking the time to post a review about your most recent stay with our hotel. We’re happy to hear your check-in experience was great and that you were impressed with our newly renovated rooms!
We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around.
We hope to see you again soon!
Sincerely,
The Management and Staff
of The Holiday Inn – Rock Island
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 18, 2013

I read the negative reviews and was very hesitant about staying here but after a terrible experience with the Holiday Inn Express at Le Claire, I mean terrible!, I decided to give this property a try.
I called and asked how the renovations were coming. The very cheerful, friendly reception person told me that the 2 top executive level rooms have been completely redone. I asked for a government rate ($77) and because I had another call coming in asked if she would hold a room for me. She asked my name and said that when I arrived everything would be ready for me. When I approached the desk, Charlene greeted me and just as she had promised everything was ready including several coupons for discounts in the excellent hotel restaurant:-) This was a very pleasant surprise! Charlene could not possibly have more welcoming. This is so important to me. I've stayed at Intercontinental properties where the front desk seemed to care less about my arrival and even though the hotel was 5* it lost a lot of it's charm through the blase attitude of the staff. NOT the case here! I am writing this from my lovely, completely renovated cheerful room with a HUGE flat screen TV, new comfy bed and nice furnishings. Only thing missing was a comfortable lounge chair. I called to the desk and in 15 minutes a comfortable chair was delivered. I am so happy I called the hotel and asked about the renovation and not missed this opportunity for a very good experience. There is a manager's reception which I'm looking forward to from 6:00-7:00pm! If you're coming to the quad city area trust me...NO Holiday Express, Le Claire!!
This review sounds like it might have been written by a hotel staff person. Believe me it is NOT. I am a business traveler, a platinum card member of Intercontinental who spends more than 160 days a year on the road. Most of my stays are with either Holiday Inn Express, Candlewood Suites, Staybridge Suites and on occasion the old Holiday Inns with the indoor, chlorine smelly pools:-) This is only the 3rd time I have ever taken the time to write a review. Both the others were negative (Holiday Inn, Galesburg, Il and Holiday Inn Express, Le Claire, Ia)
Try this property and you will be pampered silly:-))!

Room Tip: Be sure you get one of the renovated rooms
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelagent1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn M, Manager at Holiday Inn Rock Island - Quad Cities, responded to this review, February 20, 2013
Thank you for your positive feedback about your recent stay with us. Our success is dependent on the feedback we get from loyal customers like you. We are glad you had a great experience with our staff and newly renovated rooms. Keep checking back to see our latest improvements!

Thanks again for choosing to stay with us and for reviewing our hotel. Hope to see you soon!

Sincerely,

The Management & Staff
of The Holiday Inn – Rock Island
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rock Island, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 14, 2013

Hotel is under Major Room Renovation!!! My husband and I stayed in one of the new rooms- and it was AWESOME!!! New Furniture, New Carpet, New Lighting, New TV's, New Mics and frigs- the look is AMAZING and the SERVICE is the BEST in Town!!! The Front Desk told us this is only phase one- all 175 guest rooms due to be completed by April 15th, 2013!!! Phase two is the 2nd floor ballroom and 1st floor Lobby- Can't wait to see it!!! This company is getting it RIGHT!!!

Room Tip: Ask for the 6th, 7th, or 8th floor rooms- those floors have been renovated!!!
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rocks18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn M, Manager at Holiday Inn Rock Island - Quad Cities, responded to this review, February 21, 2013
Dear Rocks18,

Thank you for your positive feedback about your recent stay with us. Our success is dependent on the feedback we get from loyal customers like you. We are happy to hear you enjoyed one of our newly renovated rooms and that the guest service you received was great! Keep checking back to see our latest improvements!

Sincerely,

The Management & Staff
of The Holiday Inn – Rock Island
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed January 28, 2013

I rented two rooms and one room was very hot and when we turned it to cool, it still sent hot air out. had to open a window to cool it. also lamp was hard to turn on and had to unplug it to turn it off. 2nd room had pop cup under the bed and huge stain on the carpet.

  • Stayed January 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank julie1970x4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn M, Manager at Holiday Inn Rock Island - Quad Cities, responded to this review, January 30, 2013
Thank you for taking the time to post a review about your most recent stay with our hotel. We apologize that your stay was not up to our standards.
We would like for you to know that the hotel is currently under renovations and should be completed this year. As part of the renovations, the guest rooms are scheduled to have all new carpet and furniture. I’m very sorry there was an issue with the housekeeping and heat. I will make sure these issues are addressed. We would like to invite you back to try our hotel again in the near future.
Again, thank you for your feedback and our sincerest apologies for the inconvenience.
Sincerely,
The Management and Staff
of The Holiday Inn – Rock Island
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Normal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed January 28, 2013

We arrived at Holiday Inn and there were issues with checking into our room. It took some time before they figured out which room and sent us there. The room itself was fine, reasonably clean and the beds were comfy. However, we could not run a hot bath as the water wouldn't heat up. Then at 2 am, someone walked into our room or attempted to if not for the bar lock. We called out wrong room and the person apologized and left. The next morning the front desk staff told us we were put into the wrong room, that there was a large party that had rented a block of rooms, including ours, and they were given a key to our room! They looked up my room and i was supposed to have been put into a room 2 floors away. We had a very difficult time sleeping of course after that and it totally ruined our stay. This is the second time we have stayed at this hotel and both times were awful. Never again! We were told the cold water was because 'we are in the middle of renovations'. I asked for a refund but was told the manager will contact me. Still waiting....

Room Tip: Don't stay here
See more room tips
  • Stayed January 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank KimHNormal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday Inn M, Manager at Holiday Inn Rock Island - Quad Cities, responded to this review, January 30, 2013
Thank you for taking the time to write us a review. I want to assure you that we work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around.
Please accept my sincerest apology for falling short of your expectations on this day. I will contact the appropriate party to ensure you are contacted by management in regards to the issues you encountered during your stay.
I have taken note and wish to thank you again for your valuable feedback, as this is our best means of improving guest satisfaction. We are currently undergoing a full renovation of the hotel and would like to invite you back to stay with us in the near future so we can have the opportunity to make this up to you.
Sincerely,
The Management and Staff
of The Holiday Inn – Rock Island
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Rock Island
3.0 mi away
Radisson on John Deere Commons
0.9 mi away
Hotel Blackhawk, Autograph Collection
3.2 mi away
Stoney Creek Hotel & Conference Center - Moline
Show Prices
Show Prices
Show Prices
0.8 mi away
Radisson Quad City Plaza Hotel
3.6 mi away
Hilton Garden Inn Bettendorf / Quad Cities
3.7 mi away
Isle Casino Hotel Bettendorf
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Rock Island - Quad Cities? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Rock Island - Quad Cities

Property: Holiday Inn Rock Island - Quad Cities
Address: 226 17th St, Suite 100, Rock Island, IL 61201-8753 (Formerly Four Points by Sheraton Rock Island)
Phone Number:
Location: United States > Illinois > Rock Island
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Rock Island
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Rock Island - Quad Cities 3*
Number of rooms: 175
Official Description (provided by the hotel):
Welcome to the Holiday Inn Hotel & Conference Center - Rock Island centrally located in The Rock Island Arts & Entertainment District off I-280 / IL Highway 92 and moments away from the Quad City International Airport in Moline. We are conveniently located near the Rock Island Arsenal, Modern Woodmen, Deere & Company, Bituminous Insurance Co., Royal Neighbors, MidAmerican Energy, Trinity Medical Center, Augustana College, Kone, Circa 21 Dinner Playhouse and Quad City Botanical Center. Just the Place for You. Superior amenities and outstanding service await you at the Holiday Inn – Rock Island. We realize that not all travelers are alike, so our 175 guest rooms, suites and meeting space are designed to meet the needs of business and leisure travelers.*Spacious & comfortable workspace*Full-service meeting and banquet space*Complimentary high-speed wireless internet access in all guest & meeting rooms*Earn Priority Club points every time you stay*Full-service Bennigan’s Irish American Grill on-site*Kids Eat & Stay Free*24-hour Business center. The Holiday Inn – Rock Island features over 9,000 square feet of flexible meeting and banquet space. Whether planning a corporate event, an intimate cocktail party or a celebratory banquet, you will have our undivided attention. Stay you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline and Hotels.com so you can book your Holiday Inn Rock Island - Quad Cities reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Rock Island Hotel Rock Island
Rock Island Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing