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“A wonderful place to visit!”

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Jumers Casino Hotel
Certificate of Excellence
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A wonderful place to visit!”
Reviewed September 3, 2013

My mother, sister, daughter & I got together for a girls get-a-way at Jumer's because it was located between where we live & because Mom had been there previously & loved it. We had the best time - awesome room, good food, fun slots, some excellent consignment store shopping in the area, sitting in the whirlpool, etc.

Mom had a coupon for a free night - it was her 77th birthday & they upgraded us to a suite which was gorgeous! We all felt very pampered & loved having the extra space.

We ate at the Players Buffet - be sure to use rewards points to get the lower price - & the small cafe - the food was good in both places. Lots of variety & very attentive staff.

I was a little surprised that a room key card wasn't required to go up in the elevators to the hotel rooms but we never felt unsafe - just struck me as rather strange since I've traveled a lot & most places have that if there are alot of people in & out of the building who might now be staying there.

We loved that there was a variety of things to do at Jumers but yet it wasn't such a huge facility that it was hard to get around. Also lots of things to do within 15 minute drive.

All in all, will definitely return!

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cik4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisH159, Manager at Jumers Casino Hotel, responded to this review, September 6, 2013
Thank you for your recent visit to Jumer's. I'm glad you had an enjoyable getaway for your mother's 77th birthday and that you were able to be upgraded to a suite! Wow! We hope to see you again in the near future.
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
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English first
Rotonda West, Florida
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 25, 2013

This room was clean, quiet, modern and had a great view of the putting green and large fire pit patio. The Shower had a large aquarium type colored glass. If you wanted to leave the light on in the bathroom to guide your way during the night, forget it, as it lit the whole room. So take a plug in night light with you.
The casino downstairs was fun too. Free entertainment good. We ate the evening breakfast buffet was not that good. It had variety but the quality wasn't good. The carver didn't know how to carve the pastrami so it was tough, the desserts were minimal. The breakfast buffet was not good. The service and wait staff were very nice and helpful though.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 7FlaFreckles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisH159, Manager at Jumers Casino Hotel, responded to this review, August 26, 2013
Thank you for taking the time to review our property; I'm glad you had an enjoyable trip! We are looking into options for a night light for the bathroom--great suggestion! I apologize our Late Night Steak n Eggs buffet was sub-par. We will address the carving and quality issues with our staff. We hope you visit us again...thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 21, 2013

Great hotel/casino. Good freeway access but kinda in the middle of nowhere to us. Not much close by. Excellent room. Bathroom walls were frosted glass - cool since we were all girls and in same family. Would have been awkward otherwise. This was a comp room for us so it may not be the avg room. Casino was a short walk down the hallway.

  • Stayed June 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank WannaGo25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisH159, Manager at Jumers Casino Hotel, responded to this review, August 22, 2013
Thank you for taking the time to review your recent visit. I'm glad you were able to take advantage of one of the many casino rewards in the comped room and that you had an enjoyable trip. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Michael, Minnesota
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 12, 2013

We stayed one night. the service was wonderful. We had a nice, comfortable room; although the bathroom is unique - it didn't feel as if it was very private being that it had a large frosted glass wall separating the shower from the sleeping area. The casino is kind of small, but they had a very nice variety of machines and it was wonderful that it was entirely non-smoking. They have a wonderful patio area outside that has a bonfire pit and tables and even a driving range. We enjoyed our stay.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Critney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisH159, Manager at Jumers Casino Hotel, responded to this review, August 22, 2013
Thank you for choosing Jumer's for your recent getaway and for the high remarks! I was pleased to see you were able to experience our service and property firsthand. I hope you had a chance to use the driving range and land a ball on the floating green. Thanks again for taking the time to complete the review and we look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 11, 2013

To bottom line it we had some drinks we tipped everybody and after 3hrs of losing... We played the tables and started winning and having fun again tipping all involved.. And then Robbie (db) kicked my sister and I out for being intoxicated! No warning no your cut off, drink water. The security staff handled the non situation in the most humiliating way possible. In turn they ended up losing 3 rooms and 8 people that would of spent money all night.... Not Vegas without the flight!!! Don't go!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maggieoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisH159, Manager at Jumers Casino Hotel, responded to this review, August 14, 2013
Thank you for your recent review. We want to support our responsible gaming obligation but sincerely apologize for the manner in which it was conducted and that you were not able to continue having fun on the casino floor.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Lenox, Illinois
Level 4 Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 9, 2013

I drive 2 1/2 hours to gamble and stay here. I could stay in Joliet but this is a better value. The rooms are nice and clean. The customer service is not beaten anywhere. The casino is big but not so big that you get lost. You get the Vegas feel without leaving Illinois. And a big bonus, no smoking! Table game minimums are reasonable unlike the Joliet area. Monday - Thursday until 4:00 you can play 50 cent roulette. There is no hiking minimums to 15.00 on weekends. The buffet is delicious and the menus change each night. I have been comped rooms several times now and I will continue to return to Jumers.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank TeacherLH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisH159, Manager at Jumers Casino Hotel, responded to this review, August 22, 2013
Thank you for making the short trip from Chicago on I-80 and thank you for the review. We strive to offer Vegas-type gaming at a reasonable rate and you hit it right on the head! We will continue to offer these great rewards and limits in the future and can't wait to see you again soon...travel safely!
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Bartlett, Illinois
Level 6 Contributor
127 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed August 6, 2013

The nicest resort casino close toChicago. Rooms are lovely with a glass enclosed shower,some rooms even have a balcony. And the casino is just the right size, not too big that you get lost in it with plenty of penny machines. And the best part is it is in Illinois so it's non smoking....a big plus!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravisH159, Manager at Jumers Casino Hotel, responded to this review, August 22, 2013
Thank you for your raving review and for the tag as the "Nicest casino resort close to Chicago". We really appreciate you taking the time to travel to the Quad Cities and will continue to work hard to live up to that reputation. We can't wait to have you as our guest again...thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumers Casino Hotel

Property: Jumers Casino Hotel
Address: 777 Jumers Dr, Rock Island, IL 61201-7606
Location: United States > Illinois > Rock Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Specialty Lodging in Rock Island
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Jumers Casino Hotel 3.5*
Number of rooms: 205
Official Description (provided by the hotel):
There’s no better place for nonstop gaming action and luxurious amenities than this Illinois Casino & Hotel. Jumer’s Casino and Hotel is equipped with the best in slots, table games, world-class hotel accommodations, amenities and dining. Jumer's amenities include a full service salon and day spa, four restaurants, gift shop, pool, fitness center and so much more! So, plan your visit to Jumer’s Casino and Hotel resort today. Your greatest Illinois gaming adventure awaits you!Recently Added: Aqua Driving Range with Floating Green ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Cheap Tickets, getaroom.com and Priceline so you can book your Jumers Casino Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jumers Hotel Rock Island

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