During the month of August, my husband and I stayed at Days Inn in Rock Falls, IL on three separate occasions (total of 9 nights). Each time, we left feeling disappointed/disgusted. The cleanliness of the hotel was sub-par, to say the least. During our last visit, the toilet was absolutely filthy! Also, there was poor wifi connectivity in the room. If you care about cleanliness or internet access, I would advise you to pay the extra money and stay across the street at Country Inn and suites.
I contacted Days Inn via their company website and provided feedback over a month ago to give them the opportunity to respond. However, they've yet to acknowledge my feedback. It's disappointing that I gave my business to a company that doesn't seem to care about customer experience.
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- Also Known As:
- Holiday Inn Rock Falls
- Rock Falls Holiday Inn