Avoid this hotel unless paying with cash I stayed here had booked room for two nights online.upon check in I was surprised I was charged 40$ more than my online guaranteed rate,but coming from a long drive I didn't complain. After the second night I decided to stay another due to a family funeral this us only hotel in area.i authorized another 108$ on my debit card,whirlpool was half full sauna was junk pool small staff very rude. My cheap door handle came off in my hand. Upon checkout was horrified hotel charged me double on a company credit card as well as changed my prior authorized purchase and charged me 249$ for door handle and to clean my room (stayed four days no housekeeper) so it was in need of cleaning but not 240$ worth as I took my own linens and garbage out daily,called management who was unwilling to correct and was treated awful! Stay away from this crappy hotel!! Dixon comfort inn is much better!!
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- Also Known As:
- Country Inn And Suites By Carlson, Rock Falls
- Country Inn & Suites By Carlson, Rock Falls Hotel Rock Falls
- Country Inn Rock Falls
- Rock Falls Country Inn