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Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire
Ranked #1 of 2 Hotels in Riverwoods
Certificate of Excellence
GreenLeadersBronze level
Chicago, Illinois
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Overnight Stay”
Reviewed July 9, 2013

My husband and I were attending a concert a Ravinia Music Fesitival. We live in the city and didn't want to drive 90 minutes home after the concert, so we stayed at this hotel. The hotel is in a great location for Ravinia, especially the free Park/Ride they offer from the train station. Very easy access. The hotel was clean, our room was ready, and the customer service was excellent. The breakfast was great.. very nice variety, and complimentary. One of the better complimentary breakfasts I have had from a hotel. Very crowded, with limited seating, but it seemed to work. We saw many families, so we felt the hotel was good for families, singles, anyone who would want a comfortable hotel at a reasonable price. We would stay there again for sure. The bed was very comfortable, slept like a baby!

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank susan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review, July 10, 2013
Thank you for the great response, We are glad you had a great stay We think the breakfast rocks also, hope to see you again Stop by the desk and stay hi we would like to see you


Stephen Lowe
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177 reviews from our community

Traveler rating
    100
    56
    13
    6
    2
See reviews for
42
27
11
69
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
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  • Portuguese first
  • Any
English first
Bloomington, Illinois, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 19, 2013

The staff were very welcoming. Nate gave us restaurant suggestions and even gave us coupons if we wanted to try particular ones. The breakfast they offered had tons of options, and didn't run out of anything. The room was clean and large. The price was decent, all things considered. I would stay here again if in the area.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review, June 20, 2013
Thank you so much for staying with us. We will pass on the great response to Nate We hope to see you again soon and thank you for telling a friend you had a great stay

Stephen Lowe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, IL
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 12, 2013

Great guest rooms, very friendly staff. The shower has the best water pressure of any hotel I have stayed in recently. Lots of work space on the desk, with plenty of outlets for laptops and other chargers. Very clean and spacious room. I will stay here again!!

Room Tip: Any of the rooms are good, but the suites are EXCELLENT!
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review, June 13, 2013
Wow,, Thank you so much The staff will be very proud We look forward to having you stay with us again. Please stop by the desk and say HI
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 4, 2013

We travel a lot. This was our first time staying at a holiday inn express. The staff were extremely helpful and very friendly. I think the managers name was Stephen. He was great also. He had a great personality and sense of humor. The rooms are excellent, very comfortable, and quiet. Lastly the price is not bad either. We will defiantly stay here when we're in the area. We will also recommend others stay here as well.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AnthonynHolli11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review, June 5, 2013
Thank you for the GREAT response you gave our hotel. I will pass the info on to our staff it was great to meet your and your super family. You have a wonderful family and son We look forward to seeing you again and THANK YOU...
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Fond du Lac, Wisconsin
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 31, 2013

The front desk staff were extremely accomodating in allowing us to upgrade to a suite when it was not cerrain that one would be available. They were very friendly and easy to talk with. The room was very comfortable, and the hot breakfast was hot & tasty. Definitely would stay here again.

  • Stayed May 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review, June 3, 2013
Thank you for the great response you give us. I will pass it on to the staff they love to hear when hard work pays off . Thank you again Look forward to seeing you again

Stephen
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Baton Rouge
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 7, 2013

Great customer service. Trevor was particulary helpful. My daughter loved renting the fish(Sponge Bob) for the night. Very near the train station, which was a great option for going downtown. Plenty of options for breakfast.

Room Tip: The King suite is great, has microwave, small mini frig, 2 TV's.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bayougirl3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review, May 8, 2013
Thank you for your great response. We will post it for our staff. Trevor will love to hear your response.
Glad to hear you daughter Rented (sponge bob) our Give Kids the World fish. All money raised goes to this great charity helping other children. We hope to see you again Soon...
Stephen Lowe
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Atlanta
Level Contributor
173 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed April 22, 2013

This was not my hotel of choice. I actualy booked with a hotel down the street, but was relocated due to the original hotel overbooking. I am so glad I did. The hotel was clean, the sheets were white and the accomodations were uptodate. The front desk staff were amazing and the breakfast was one of the best hotel breakfasts I've had in a long time. The down side is that there is nothing within walking distance. There's a lot if you have a car, but if you are taking the shuttle and hope to leave the hotel for any reason, you're out of luck. Nonetheless, I would definately stay at this specific Holiday Inn Express again.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NonnahsS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephen l, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review, April 24, 2013
Thank you for the great review I will pass it along to our staff. Next time please use our shuttle we will take our guest up to 5 miles around the hotel from 7 am to 9pm monday to friday. Just stop by the desk We are here to serve you

See you again soon
Stephen Lowe
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire

Property: Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire
Address: 2600 Lake Cook Rd, Riverwoods, IL 60015-3852 (Formerly Country Inn & Suites By Carlson)
Phone Number:
Location: United States > Illinois > Lake County > Riverwoods
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Riverwoods
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Our choice location is next to Deerfield, IL and is within close proximity to the beautiful city of Chicago and our major airport, O’Hare. Conveniently located only 1.5 miles from I-294 and 3 miles from the Metra Train Station, our location provides our guests quick access to the area's best attractions and businesses and allows you to be able to move in and out of the city with ease. To keep your workday moving efficiently, we provide a 24-hour business center with free Wi-Fi access, copy and print services, several personal computers and shipping supplies. If it is meeting or hospitality space you need, our Riverwoods Room can accommodate up to 50 guests and is perfect for meetings, seminars, trainings, corporate events, or banquets. It features complimentary coffee service and our sales team can help you with all your catering needs as well. Our serene and hospitable location is within driving distance of great area attractions which include Six Flags Great America, the Chicago Botanical Gardens, Ravinia Music Festival, Great Lakes Naval Museum and Station, Rivers Casino, Allstate Arena, Viper Alley and much more. For the sports enthusiast take time to catch a Cubs game at Wrigley Field, a White Sox game at Cellular Field, a Bears game at Soldier Field, a Wildcats game at Northwestern, or a Bulls or Blackhawks game at the United Center. ... more   less 
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Also Known As:
Holiday Inn Express And Suites Chicago - Deerfield / Lincolnshire
Holiday Inn Express & Suites Chicago - Deerfield / Lincolnshire Hotel Riverwoods
Holiday Inn Express Riverwoods
Holiday Inn Riverwoods
Riverwoods Holiday Inn
Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire Lake County, IL - Riverwoods

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