The front desk staff let us check in late and they were courteous. I didn't hear any loud noises. They had cable, fridge/microwave combo and free wifi. However, the room was not cleaned and is in serious disrepair. This is a pet friendly hotel and smelled like it. It is a shame because we traveled with our pet, and having an unkempt hotel room makes it harder for more hotels to allow pets. There was a set of dirty underwear left in the bathroom cabinet. The tub and sink were clogged. There were holes in the "drapes", lamp shade and bedspread. There were suspect white stains covering the carpet. Liquid residue and dirt left on the counter, refrigerater, sink and door handles. The toilet had a ring of mold under the lip. The bathroom floor and mirror had been wiped up with toilet paper. The evidence was left behind. If it was not 2 am and this was not the only pet friendly hotel here, we would not have checked in. The prices are low, and I knew not to expect The Ritz. But that is no excuse for the room to be unclean. The sad part is most of these issues could have been fixed by a simple cleaning solution and a cleaning cloth. I have included photos. Very disappointed.
Property: Super 8 Pontoon Beach IL/St. Louis MO AreaAddress: 4141 Timberlake Dr, Rt. 111 & I-270, Exit 6A, Pontoon Beach, IL 62040-6741
Location: United States > Illinois > Pontoon Beach
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Ranked #5 of 7 Hotels in Pontoon Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Pontoon Beach IL/St. Louis MO Area 2*
Number of rooms: 58
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- Also Known As:
- Super 8 Pontoon Beach
- Super Eight Pontoon Beach
- Pontoon Beach Super 8
- Pontoon Beach Super Eight