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“Would not stay again!!!”

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Econo Lodge Inn & Suites
Ranked #19 of 23 Hotels in Peoria
FM
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Would not stay again!!!”
1 of 5 bubbles Reviewed June 10, 2013

Within a week from when I made the reservation to stay here and we arrived, the facility had changed from a Sleep Inn to an Econo Lodge!! We never got any notification of this, when we made the reservation or after! The establishment is definitely in the throes of being switched over from one brand to the other and it shows! I could not understand the front desk clerk, he was foreign. Our room was supposed to be a non-smoking room but it had an ashtray in it! All the wall lamps and pictures had been stripped off the walls and they were bare with large areas of wallpaper and paint missing! Bedspreads were stained and too small for the beds, the bathroom was very small and had cracked plaster and worn, peeling plastic floor corners. Breakfast was promised to be a "hot breakfast" when we made reservations with the Sleep Inn but Econo Lodge's idea of breakfast was a very lean continental breakfast with toast, cold cereal and donuts. Pool was closed and they said would be until August! While I understand that their is "flux" when changing from one brand to another and there is going to be a mess with remodeling, this motel was just poorly half done with obviously no plans to finish it or improve it in anyway. We will NOT be staying there again!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HGF001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMPeoria, General Manager at Econo Lodge Inn & Suites, responded to this review, June 12, 2013
Thank you for taking the time to offer us feedback for our hotel.

While it is no excuse, our hotel is currently undergoing a pretty big renovation. Once done, our hotel will offer new carpet, paint, flat panel TV screens and bedding. Unfortunately we can't make this switch overnight. It takes a bit of time. Some items have been stripped temporarily while we undertake this task. We do have notices throughout the hotel advising of the renovations and to ask the front desk if you have any issues/concerns.

While we never want to turn away business, we understand the frustrations of a renovation and would have gladly allowed you to cancel your reservations upon arrival.

It concerns me that you were "promised" a hot breakfast. Our location has never made such promises, nor would our reservations center. There may be some unreputable websites that have inaccurate information. I apologize for any confusion you may have had.

We are excited about the direction we are taking as the EconoLodge Inn & Suites of Peoria, IL. We will indeed be done with our full renovations within the next month or two. Our mission is to offer the absolute best in accomodations at an affordable rate. We are well on our way to deliver that promise!

If you wish to discuss further, please don't hesitate to call us at (309) 682-3322 or contact me by email at gm.il162@choicehotels.com

Jeff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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34 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Additional Information about Econo Lodge Inn & Suites

Property: Econo Lodge Inn & Suites
Address: 4244 N Brandywine Dr, Peoria, IL 61614-5507 (Formerly Sleep Inn , Inn & Suites)
Phone Number:
Location: United States > Illinois > Peoria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #19 of 23 Hotels in Peoria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge Inn & Suites 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Sleep Inn , Inn And Suites
Sleep Inn Hotel Peoria
Peoria Sleep Inn
Sleep Inn Peoria

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