I expected more from this hotel. I thought I was someplace other than Peoria. I grew up in I was in town for my high school reunion in June. I grew up in Peoria and always enjoy returning to my hometown because of the friendliness and warmth of Peorians. This place made me feel like I was an intruder and that warmth and friendliness was experienced everywhere in town except for the Grand Hotel & Conference Center. The guy at the front desk was just short of rude and even stop in the midst of our check-in to give street directions to other patrons already being assisted by other staff. He made us feel that we were a bother, rambled through explaining the complimentary breakfast and other aspects of the hotel.. and even how to get to our room. The room was adequate but the air seemed stale. We only got the complementary coffee the first night. I was truly disappointed with the service, the amenities and the quality of the room. I can say that the breakfast was pretty good and the location was great but overall, the Grand Hotel in my opinion is anything but grand.
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- Also Known As:
- The Grand Hotel Peoria
- The Grand Hotel And Conference Center
- Peoria Ramada Inn