Will never stay at this hotel again. When we first arrived we received a room that smelled, had wet carpet, and the AC did not work. We lasted 15 minutes before we requested another room, which they were able to provide. At least the AC worked. The carpets were not nearly as damp, but this room also had a horrible smell (different than than previous room). I immediately went to the store to buy air freshners. 30 minutes later when I got back the feet on my 1 year old were already black from walking on the carpets.
That night we placed the do not disturb sign on the door. It was removed at 9:30 and we left the hotel at 10:00. When we came back our room had not been made. When my wife went to the front desk and was talked down to by the front desk worker. Stated some rule that if housekeeping sees the do not disturb sign they don't ever come back to check. I guess that explains why the place is so dirty. We did finally get towels and ice bags to put in the trash cans.
In addition to the dirt the room had no hot water in the shower. You turn the knob to adjust tempature and nothing changed. Nothing like a semi-warm shower to start the day. To top it off you can head down the the picked over breakfast bar. Nothing was being re-stocked and the trash can was overflowing. Attendent could care less.
My sister stayed at this hotel at the same time. She also had the issue with bad smelling rooms and no hot water.
Comfort Suites really needs to evaluate this hotel and decide if they want their name over the door. I think I would of had better luck next door at the Super 8 for half the price.
- Official Description (provided by the hotel):
- Welcome to the Comfort Suites ideally located off Interstate 74, minutes from downtown Peoria, Bradley University and Northwoods Mall. This Peoria hotel is close to other popular attractions and businesses like Caterpillar, Constitution Gardens, Exposition Gardens, the Glen Oak Amphitheater, the Glen Oak Zoo, the Peoria Civic Center, the Lakeview Museum and Wildlife Prairie Park. Tucked away in a quiet location, the hotel is just seconds away from popular restaurants and cocktail lounges and adjacent to a 24-hour Perkins restaurant. ... more less
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