Pere Marquette is beautiful, comfortable and inviting. Table 19 restaurant has great offerings and a chef that truly delivers. The restaurant and hotel staff is attentive, friendly, and knowledgeable. They helped make our visit in Peoria great.More
Pere Marquette is beautiful, comfortable and inviting. Table 19 restaurant has great offerings and a chef that truly delivers. The restaurant and hotel staff is attentive, friendly, and knowledgeable. They helped make our visit in Peoria great.MoreShow less
Thank you for sharing your experience with us. The hotel team and I are very proud to work in such a beautifully, renovated, historic property in Peoria. Our Chef is thrilled that you enjoyed your food and experience in our restaurant, Table 19.
I hope that you will have the opportunity to visit us many more times in the future.
Yes, like the others said, parking is a work in progress but it's coming along. Had a great stay - great staff & great doorpersons! Everyone was very friendly & kind! Great lobby & bar area for meeting with friends or family & the bar food was delicious! Liked the workout room too.
I appreciate the time that you had taken to share your comments regarding your recent stay at our hotel with your family. I'm thrilled that you enjoyed your visit.
The new Courtyard by Marriott will open next door to the hotel later this year. At that time, both hotels, the parking deck and the Peoria Civic Center will share a climate controlled skywalk which will offer our guests a very convenient and comfortable manner of moving throughout the buildings.
Thank you for choosing the Peoria Marriott Pere Marquette.
First the good. This is a beautifully restored hotel with a modern feel. Everything was spotless and I loved the elegant touches showcasing this building history. The bar area is a perfect business hotel, wide open and bright with a lot of lounge area for single diners with wide open spaces. Plus, I liked the full restaurant menu available in the bar area. The food was terrific and the addition of an express menu is great.
One two areas of concerns. I understand that the parking situation is temporary, but this needs to be fixed ASAP! I am a fit person with two small bags and it is a long haul from the garage to the hotel on a cold night. Second, this is a problem with the ventilation. I too had the same problem as others, with the temperature ranging from 60 to 72 over the course of the night, with the thermostat set at 67 the entire time. I thought this was a problem with my room only (11th floor), but apparently this is pervasive.
By fixing these things, this would easily be the best hotel in Peoria.
Thank you for sharing your comments with us.
The team and I are so very happy that you enjoyed the hotel, Greatroom and Table 19.
The hotel reopened after an extensive renovation and the finished product is amazing. We have repaired the mechanical issues with the heating units and the hotel is warm and cozy.
Please enjoy the rest of your day. We hope that you have the opportunity to visit us again in the very near future.
The hotel is undergoing contruction to add a courtyard. They have however dismissed the valet service staff. We were able to park on the street in front of the hotel to complete check-in. There was no bell person, or luggage carts. We were directed to the multi-level garage adjacent to the hotel, where you self park and take the elevator to the first floor. When you step out of the elevator carrying all of your own luggage, you are in a construction zone. Signs take you through a strangely dark contruction area (about 1.5 blocks) to the side of the hotel, and through the restaurant's side door, through the bar area, lounge area, up several stairs (or ramps, if you choose), and finally to the elevator. This was particularly difficult because I had knee replacement surgery 6 weeks earlier and had a 10 year old in tow. I have stayed in many hotels, but have never seen a downtown hotel, without valet or bell service.
We were given a room that was so small you could barely walk around the king sized bed. Within 15 minutes of arriving, out of breath and in pain, a nice gentleman from loss prevention showed up at our door saying that our room is listed as empty and uncleaned. Neither was true. He was kind enough to apologize for the many inconveniences and worked to find us a larger room in the same class of room that we had paid for. We did end up in a much better room. The hotel is very nicely appointed. The hallways are well lighted, with a nice bright yellow glow. The beds have duvets, and wonderful firm pillow-top mattresses with 4 king sized pillows. The showers are step-in with full glass. There was no tub. We stayed on the 9th floor and had a very nice view. Our first room was on the third floor and our view was rooftops buildings that are only a few feet from the hotel. We will not stay at this hotel again, until the valet service is restored.
Thank you for sharing your comments regarding your stay. The information that our guests share with me are used to improve their experiences in the future.
The team and I have already acted upon your comments and will continue to do so moving forward.
I do appreciate your time and your valuable insights.
I have stayed at the Peoria Pere Marquette 10 times since October 1, 2013. Based on my experience at other Marriott properties, this hotel doesn't measure up to the standards I have come to expect from a full service Marriott. One could argue, since it is relatively new Marriott property, we should excuse the issues encountered. I believe, however, that good service should include fully cleaning the bathrooms, vacuuming the guest rooms between guests and periodically cleaning the hallways. The morning service in the concierge lounge is also very lacking. I’m not sure if it’s a lack of training, insufficient staffing or both, but significant improvements are required. I sincerely hope that someone from Marriott stops by soon to provide some guidance. And finally, discontinuing the valet parking service during the coldest week in the last 20 years (without any notice to frequent guests) seems like a bad customer service move regardless of how much money it saves the hotel.
I do appreciate the information that you have shared with the team and I. Your comments are invaluable to us.
Our team is dedicated to offering brilliant service to everyone of our guests. Your comments have provided all hotel associates learnings that we have acted upon.
I hope that you will give us the opportunity to serve you many more times in the future.
This hotel has been updated beautifully. The rooms, lobby, lounge, weight room, etc., have a nice air of clean of modern. The rooms and bathrooms were nicely updated and very clean and quiet. Our only problem was the air flow in the room. I'm not quite sure how the ventilation system was set up, but half the night you are covering yourself up because of the cold air that is blowing on you and the other half, you are sweating. Overall, it was an excellent stay and I would highly recommend the hotel to anyone traveling in the area.
The entire hotel team is thrilled that you enjoyed the hotel. We are dedicated to brilliant service and offering our guests an excellent experience.
Please visit us again in the future. Thank you for choosing the Peoria Marriott Pere Marquette hotel.