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“Unorganized, over priced”

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Wingate by Wyndham Peoria
Ranked #1 of 23 Hotels in Peoria
Certificate of Excellence
Palatine
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Unorganized, over priced”
2 of 5 bubbles Reviewed August 13, 2013

I stayed here with a block reserved for a wedding and all of us had nothing but trouble while staying at this hotel. Personally, my sheets had blood stains on them, "room service" for extra blankets and pillows was extremely slow and I was told items would be be aught up " if they had them". One guest was given the key upon check-in to an already occupied room which caused a lot of trouble. Guests whom reserved suites were not given them. Hotel quality is definitely not worth price because of the poor customer device (via hotel manager) and poor organization. I unfortunately will not be back and will advise against booking here.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
2 Thank Siara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuperAwesomeWingate1, General Manager at Wingate by Wyndham Peoria, responded to this review, September 24, 2013
I am very sorry about your experience. I am glad we had a chance to speak in person before you checked out and I am sorry. As you can see from other reviews, this is certainly not normal for our hotel and staff was addressed about issues immediately. I am sorry.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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853 reviews from our community

Traveler rating
    522
    202
    84
    29
    16
See reviews for
335
97
37
305
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • German first
  • Any
English first
Seward
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed August 9, 2013

Nice hotel, great atmosphere, great location and close to many fine dining and shopping locations! Definately will stay again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
1 Thank Pamela O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuperAwesomeWingate1, General Manager at Wingate by Wyndham Peoria, responded to this review, September 10, 2013
Thank you for your review of our hotel. We think we are located in the perfect spot with all the dining and shopping choices. We also offer a complimentary shuttle should you wish to explore outside the immediate area. We will see you next time you are in Peoria!
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Peoria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 8, 2013

We had a family reunion, which included young and senior aged people, at the Wingate for 4 days.....
The staff at the Wingate was more than helpful in anticipating our needs...
We would all stay there again...Thanks, Wingate

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wingate by Wyndham

Helpful?
1 Thank Grandma736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuperAwesomeWingate1, General Manager at Wingate by Wyndham Peoria, responded to this review, September 10, 2013
Thank you for staying with us for your reunion. We are glad you had a pleasant stay and hope you will come back next time you have a reunion!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wingate by Wyndham Peoria

Property: Wingate by Wyndham Peoria
Address: 7708 N Route 91, Peoria, IL 61615
Phone Number:
Location: United States > Illinois > Peoria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Peoria
#3 Family Hotel in Peoria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wingate by Wyndham Peoria 3*
Number of rooms: 64
Official Description (provided by the hotel):
Brand new upscale hotel designed for the business traveler. Located directly off of I-474/Rt 6 and War Memorial Drive. Features free local calls, high speed internet access, hot breakfast buffet, 24 hour business and fitness centers, all inclusive with your room rate! ... more   less 
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Also Known As:
Wingate By Wyndham Peoria Hotel Peoria
Peoria Wyndham

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