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“Job Well Done” 4 of 5 bubbles
Review of Holiday Inn Express Hotels And Suites Pekin

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Holiday Inn Express Hotels And Suites Pekin
Ranked #2 of 4 Hotels in Pekin
GreenLeadersBronze level
Burlington, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Job Well Done”
4 of 5 bubbles Reviewed June 18, 2014

I was recently there for a work function. I needed a safe to put a large check into and they were very helpful in providing me this service. Also, I had discovered I left my charger there. First time I had ever done that. I really didnt want to buy a new one so I called and although it did take a few return calls, they did find it and will be mailing it back to me-even though I live out of state. thank you Robert for your help.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank tina p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielleHIEX, Front Office Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review, June 19, 2014
Dear Tina P,

Thank you for your kind comments regarding your recent stay with us. We strive every day to take care of our guests and I will pass along your thanks to Robert for getting your phone charger back to you! We look forward to seeing you again the next time you are in town.

Thank you!
Danielle K.
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
    30
    27
    14
    5
    7
See reviews for
31
6
5
29
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed May 31, 2014

Located about 25 minutes from downtown Peoria, with restaurants and shops within walking distance. The parking lot was full, so there was not place to park. The hotel room was small, the pool room was cold, the pool and hot tub were both dirty, with brown foam floating on top of hot tub. Will not be staying here again.

  • Stayed May 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sngharmny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review, June 15, 2014
Dear sngharmny,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the condition of the common areas prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed April 19, 2014

My husband had business in Peoria. Rather than stay in Peoria, we selected this property. We were pleased that we did. It was a short drive into Peoria. The property and rooms were extremely clean and well maintained. We stayed in the King suite. It was quite spacious. Breakfast was the typical for a Holiday Inn Express. However, the coffee was better than usual. There are several places to eat and a Walmart nearby. On Monday evening they held a managers reception with a selection of appetizers and beverages. I would recommend highly recommend this property.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank abcboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DanielleHIEX, Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review, April 21, 2014
Dear abcboys,

Thank you so much for your kind comments regarding your stay! Our staff strive daily to provide great customer service and I am pleased we were able to do the same for you. I will be sharing your comments with all of our staff and we look forward to having you stay with us again!

Thank you,

Danielle K.
Assistant GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed March 2, 2014 via mobile

Hard to find anything negative about this place. Everything was clean & updated. Housekeeping was good. Common areas were exceptionally clean. Even the ventilation grates in pool were dust-free. Breakfast was surprisingly good with lots of choices. We had a suite, which had sliding doors to close off the sleeping area from the living room area - very handy when traveling with children. Great stay. I would definitely recommend to anyone coming to the area. Also close to Avanti's Dome.

Stayed February 2014
Helpful?
1 Thank VacationTraveler111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
motamedy, General Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review, March 4, 2014
Thank you so much for staying at our hotel and looking foreword to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 11, 2014

I travel in Illinois regularly for business. This hotel was a great surprise. It was recently remodeled and very clean. Fitness center was smaller, but had free weights, which is rare for hotels this size.

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rp1384
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
motamedy, General Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review, March 4, 2014
Thanks for your business we look foreword to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed January 15, 2014

Generally our stay was clean and comfortable. On a number of occaisions the housekeeping staff failed to make up our room. We found it necessary to call the front desk to specifically request have our room made up, which generally solved this problem.

The pool was completely closed and off-limits prior to our stay. We were not notified of this fact in advance, and would have appreciated some advance notice.

  • Stayed December 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Worldtraveler87354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotels And Suites Pekin, responded to this review, January 30, 2014
Dear Worldtraveler87354,

Thank you for taking the time to write your review. We do apologize for any inconvenience that you have experienced with housekeeping and pool closure. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. We are pleased your stay was comfortable. Thank you again for staying with us and we hope to serve you in the future.

Regards,

Brenda J.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed October 20, 2013

business meeting for about 40 people booked by the company. Clean, spacious room with a small sofa. Staff very friendly. If you plan on charging your devices overnight, leave the wall switch on, and turn lamps off with their switch. Outlets are controlled by the wall switches.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank roadtrippersx2Chicao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotels And Suites Pekin

Property: Holiday Inn Express Hotels And Suites Pekin
Address: 3615 Kelly Ave, Pekin, IL 61554
Phone Number:
Location: United States > Illinois > Pekin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Pekin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotels And Suites Pekin 3*
Number of rooms: 70
Official Description (provided by the hotel):
The Holiday Inn Express Pekin is currently under renovations!Found in one of Illinois' most beautiful cities, the Holiday Inn Express Pekin is located off IL-9 and 7 miles west of I-155. Our comfortable Pekin, IL lodgings are conveniently located across from the Pekin Dragon Dome. Business travelers will find that our Pekin hotel is the perfect place to stay with our close proximity to many area businesses such as Pekin Insurance, Aventine, Pekin Hospital, and the Pekin Federal Prison. Also located near our Pekin Express accommodations are Lick Creek Golf Course, The Dirksen Center, and Mineral Springs Park.Leisure travelers will be pleased to know that Pekin is the 'Marigold Capital of the World' and home of the Pekin Marigold Festival. The Holiday Inn Express Pekin is also an easy drive to the award winning Willett s Winery, the East Peoria Festival of Lights, the Downtown Peoria Riverfront Park, and Par-A-Dice Casino.Come stay at our Pekin, Illinois hotel and enjoy premium amenities that include a heated indoor pool and whirlpool spa and 24-hour business center. Start planning your next Illinois vacation or business trip now at our Pekin Illinois hotel which offers great hotel rates. ... more   less 
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Also Known As:
Holiday Inn Express Hotels And Suites Pekin Hotel Pekin
Holiday Inn Pekin
Pekin Holiday Inn

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