Booked here for the diving which was disappointing compared to other places we have dived.
After reading the previous reports I knew it was going to be fairly basic which wasn't a problem.
The rooms were spotless and cleaned daily, but linen and towels should be changed and not requested.
Electrics failing regularly with power cuts hourly.
Kettle had to be boiled on the floor as flex not long enough to put on shelf.
Electrical flexes for single floor standing fan made up of 3 different cables taped together with Sellotape is not acceptable or safe.
Restaurant choice poor.
Beach bar (I know it was new year.and busy) but having to wait 1.5 hrs to make order and then a further hour until a basic pizza or burger turned up was infuriatingly funny.
Having to wear a wrist band so that we could swim in the cloudy pool with warning tape around it was interesting.
The place could be so much better if staff are trained so they can take and process a food and drink order rather than all congregating at the bar til to give the orders to single bar man. Hint -get more bar staff!!!
Being the main bar on the beach for all locals and non residents means as a paying resident you are very often treated last
Sun beds should be destroyed as the few that were usable had hungover locals sleeping off their previous evenings escapades whilst the security guards looked on
It's a shame as although very basic and clean the service was severely lacking during our time there, although all staff were smiling and trying their hardest it was obvious that they couldn't cope for a busy new year event , although 2-3 days later when numbers had dropped considerably there was still an obvious lack in customer care and not enough space in the main restaurant where you had to get in when it opened at 7pm regardless as to whether you wanted to eat just to get a table. (When you didn't want to eat early the service was prompt !)
The main problem which the hotel cannot be blamed for was getting in and out of the country, a tiny little single room airport with departing and arriving people all crammed together with no one knowing what is going on queuing for a visa, paying for a visa when no one is interested in helping, no signs,no information, no cash point for those who had not checked if they needed one, some in our minibus run (from brazil) waited 2hrs as nothing was being explained therefore the whole bus had to wait.
Our return flight was delayed by 7 hours with not a single person wanting to communicate information that one of the passengers obtained by ringing the airline head office.thus leading to us missing our return flights to uk
Please spend some money and update both the resort and staff training but also treat the customers like paying guests rather than being invisible and those staying longer than 2days need a varied choice of food
Was average and memorable for all the wrong reasons.
- Official Description (provided by the hotel):
- Barra Lodge, the flagship Lodge of the praia da barra area, is set in one of the most picturesque areas in Mozambique, with spectacular views of pristine beaches and the crystal clear waters of the Indian Ocean. Situated 485km north of Maputo, access by road is on a tarred road which is suitable for normal vehicles. The road from Maputo to Xai Xai has been upgraded and resurfaced. Please note that there are numerous towns and villages en-route and the main road often passes directly through these villages. Speed limits are enforced in these places and it is advised to drive with caution. Do not drive at night. From the historical city of Inhambane it is only a 30 minute drive to Barra Lodge and transfers are done by the lodge staff. Barra has secluded, unspoilt beaches, and is bordered by the Inhambane estuary on one side and the sea on the other. The lodge is nestled amongst groves of coconut trees and the warm Indian Ocean offers safe bathing all year round. Wide open, sun-drenched beaches offer endless hours of strolling pleasure. Barra Lodge caters for families with children and is geared towards fun and activities for the whole family. Other Services Offered: - Conference Facilities: Seating up to 60 cinema style, audio visual equipment available. - Weddings: We also cater for weddings, cocktail parties and special functions. - Activities Room: DSTV, pool table, table tennis, darts. - Swimming Pool: With kids paddling pool. - Curio Shop: Basic toiletries, sweets, clothing and curios. ... more less
- Also Known As:
- Barra Hotel Inhambane
- Barra Resort Inhambane
- Barra Lodge Mozambique/Inhambane