I stayed at this hotel during July 2011-Agu 2011 for a week on business. The lobby and the staff are great, including the managers. The manager was excellent in trying to do whatever she could to accommodate. However you really can’t accommodate for the rooms being somewhat dated and small, they are really trying at this hotel, but it was not at the level I wanted. They did keep the rooms clean.The food was mostly warm up stuff. The manager reception was nice, but this hotel is lacking a lot of things, that a regular demanding traveler would expect. I visited that gym, and it is very large, however it is dated and sorted spooky as well. I was not feeling this place that much and would not go back to it. However it is not the worst place I have stayed at and the staff was very nice and really trying to make things right. If you are looking for a budget place to stay that is ok, then this would be for you. The free Breakfast and managers reception are the big plus!
- Official Description (provided by the hotel):
- You won't believe your eyes! The hotel has just completed a multi-million dollar renovation. Book your room now to see the new luxurious look of the Holiday Inn Express-Palatine/Arlington Heights. With completely renovated rooms and bathrooms, you'll be Staying Smart. The Holiday Inn Express is conveniently located one block west of Rt. 53, 15 miles from O'Hare Airport, and only 30 minutes from downtown Chicago. The hotel is also close to many local attractions and businesses such as Woodfield Mall, Long Grove Historic Shopping District, Medieval Times Dinner & Tournament, Motorola, Siemens, and Home Depot. Play Smart while Staying Smart with complimentary use of the adjacent World Gym Fitness Center. This 65,000 square foot fitness facility offers an indoor pool, sauna, basketball court, racquetball courts, 200 pieces of cardio and weight training equipment, aerobics studio and much more! Excellent customer service is why this hotel has consistently been rated as Chicagoland's #1 Holiday Inn Express. All rooms are now wired with complimentary high-speed access and new beds, with the meeting rooms, lobby and breakfast areas all offering complimentary high-speed wireless access! Lastly, don't forget we also feature a complimentary hot breakfast and free local shuttle service within 5 miles, subject to availability. ... more less
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- Also Known As:
- Holiday Inn Express Chicago Palatine Hotel Palatine
- Holiday Inn Palatine
- Palatine Holiday Inn
- Holiday Inn Express Palatine