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“Best place for ice cream in Lake County!”

Christie's Dairy Delights
Ranked #2 of 6 Dessert in Palatine
Restaurant details
Reviewed July 29, 2014

Great selection of ice cream, lots of specialty cones and a smile! The owners must understand customer service cuz when I was there (and it was busy) everyone was treated like they were special yet it didn't take long for me to get served either. Lots of tables both inside and out. I plan on being back soon!

1  Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (22)
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19 - 22 of 22 reviews

Reviewed July 28, 2014

Come here for Ice Cream. Period. Exclamation Point.

Great Ice Cream. Lots of choices. Fun wait staff. Good prices. Great location.

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Thank Dfcameron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2014 via mobile

Stopped in for a hot dog and were not disappointed to see they only had ice cream. The choices were incredible. Sampled several and went with a salted caramel chocolate choice on a pretzel cone. My daughter had an amazing carrot cake variety. Loved it!

Thank TammyS607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2014

Christie's Dairy Delights has recently taken over a previous ice cream and snack shop in downtown Palatine and they are doing an excellent job making themselves known throughout the community. My family and I visited on a Thursday evening and the place had constant traffic but no real lines. They have a great selection of ice cream and yogurt flavors; something for everyone, from the cake and cotton candy flavors to a toffee with whiskey in it for adults. Truly excellent flavor options. The lemon cheesecake was out of this world. All of the ice cream flavors we tried were delicious and they were very kind in letting us try a couple of samples before we made our final decisions. Nice selection of waffle cones, regular cones, and pretzel cones, along with a huge list of toppings and sauces.
We had two minor issues, all our fault, and they handled them beautifully...like true customer service experts! First, on the way out the door, my dad toppled part of his sundae onto the ground. He went back in and they kindly topped off his whipped cream and cherry without giving him dirty looks or even thinking twice about giving him the extra whipped cream. Second, I had asked for two different flavors in my cup but they accidentally gave me two scoops of one flavor. I really did not mind, I was happy to eat any ice cream, but once they noticed (I did not complain, they realized this on their own), the owner, Christie, who is there all the time, came outside to where I was sitting and dropped off an extra scoop of the missing flavor. I really thought that was kind and a demonstration of them going out of their way to make the customers happy and satisfied. And satisfied I was...I guilted myself into eating all 3 scoops of their high quality ice cream.
There is inside and outside seating, a huge chalk board and tv for kids, and a doggie water dish outside (we appreciated this because we had brought our dog).
We had a great experience here and will definitely be back! Welcome to the neighborhood, Christie's!

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1  Thank NewbieK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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