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“Very good staff”
Review of Comfort Inn

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Comfort Inn
Ranked #4 of 7 Hotels in Ottawa
Reviewed October 9, 2010

The service I expect from Holiday Inn Express..4 star at 2 star price. Nice small pool and spa.Front desk very nice.Recomended a great area resturant. "The Cajun Connection at Utica about 8 miles out was killer!!!!!!!!!!!!!!

  • Stayed: October 2010, traveled on business
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Thank Oldmail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 - 91 of 100 reviews

Reviewed August 12, 2010

This is the first time I have stayed at this hotel. The Front Desk Staff were Amazing in their customer service skills and very helpful to locate dinner for us.
The Continental breakfast offered at this location was got to the the best that I have had while travelling, most places only offer toast/coffee/juice/ fruit /ceral. It was full menu!!!
Rooms were very clean & spacious.

  • Stayed: August 2010, traveled with family
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Thank CrazySass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2010

I stay in Ottawa from time to time, and always stay here. It is clean, comfortable, and the staff is friendly. They also accept pets, but you have to stay in a smoking room. The pool and fitness center are clean and well taken care of. There are places to eat and a Wal-Mart within walking distance.

  • Stayed: August 2010, traveled with family
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Thank Amy_G_2805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2009

I have stayed in this hotel annually for 5+ years in a row. I have ALWAYS had a great experience. It is not the most opulent hotel... but you wouldn't expect that. Even so, it is always clean, the rooms are nice and spacious, the staff has always been nice, helpful and quick to make sure I have anything I need. I love the cookies in the lobby.

  • Stayed: August 2009, traveled on business
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Thank kittychantravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2009

We stayed here overnight on our way to Windsor, ON. As a Platinum Priority Club member, we got upgraded to a studio suite with one queen bed and a kitchenette with a microwave, refrigerator, cabinets. Spacious room with a nice recliner. Comfortable bed and pillows. Very clean. Spacious bathroom, plenty of room for toiletries. Front desk staff at check in (Mary) was very pleasant and very helpful. She made me feel like a highly valued guest -- really good feeling especially after a long day drive. There is a Walmart and restaurants close by. Good complimentary breakfast.

  • Stayed: June 2009, traveled as a couple
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Thank mb-wv2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2008

The customer service at this hotel is stellar. The staff is always very friendly and helpful. The new breakfast buffet is very good with more choices than one can imagine. The rooms are always very clean and in good repair. The beds and the pillows are the best in the industry. I had to buy pillows from the hotel's website because I slept better there than I did at home! Then I bought another set of the pillows to take camping!

  • Stayed: August 2008, traveled on business
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1  Thank randyw36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2008

This was the worst Holiday Inn Express we ever stayed at. Our room was extremely dirty. We got a smoking room because we brought our small 10 lb. dog, who is very clean. We were afraid to put him on the floor. I had to wash everything we had with us twice just to get rid of the smoking smell. The floor of the shower was so dirty we had to rinse the dirt down the drain before we took a shower. It was disgusting! The air conditioner was horrible also! We had it as cold as it would go and it was still warm in our room. The women at the front desk recommended the sports bar across the street to eat at. This place did not even have a kitchen. It had a microwave and a deep fryer behind the bar, on display for everyone to see. Needless to say we did not eat there. We wanted food, not deep fried appetizers! This overall was the worst hotel experience we have ever had.

  • Stayed: August 2008, traveled as a couple
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Thank quadcitiesladybug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 120 W Stevenson Rd, Ottawa, IL 61350-9693 (Formerly Holiday Inn Express Ottawa)
Phone Number:
Location: United States > Illinois > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Ottawa
Price Range: $108 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Welcome to the Comfort Inn located in the heart of Ottawa, Illinois. Our hotel's property is minutes from the Fox River, Illinois River and Starved Rock State Park.If you're looking for hotels in Ottawa, Illinois surrounded by attractions like the Appellate Court Building, search no further. Outdoor enthusiasts spend their days exploring Starved Rock State Park, while daredevils venture to Skydive Chicago. History buffs love touring downtown Ottawa's architecture, as well as Washington Square where the Lincoln-Douglas debates were held in 1858.Did you know we're a great destination for business travelers? Our hotel's not only near Starved Rock State Park, it's also near Clover Technology Group, Exelon, GE, Petsmart Distribution Center, Kohl's Distribution Center, Pilkington and Tyson Fresh Meats. The 24-hour business center with fax and copy services makes it easy to prepare for your meeting in the 720-sq-ft event facility.Whether business or pleasure brings you to Ottawa, Illinois, our hotel's free high-speed Internet access keeps you connected. Every morning enjoy a hot cup of 100% Arabica coffee from the complimentary, hot Express Start Breakfast Bar. The fitness center allows you to keep up your workout routine, and afterward, unwind in the indoor pool and whirlpool. ... more   less 
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Also Known As:
Holiday Inn Express Ottawa Hotel Ottawa
Holiday Inn Ottawa

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