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“No brainer in Ottawa, IL”

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Super 8 Ottawa Starved Rock
Ranked #2 of 7 Hotels in Ottawa
Certificate of Excellence
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385 reviews from our community

Traveler rating
    238
    107
    27
    4
    9
See reviews for
136
94
37
68
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Alsip, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 15, 2013

Reserved room on-line, got there and the clerk told me and this is true...We have your handicap room but it will be awhile because there is an air machine pumping out stale moldy air. Would you like to wait till it's done. I told her I didn't reserve a handicap room I showed her my reservation and she told me the manager said that I was to have that room. I told her that I didn't want it did they have any other rooms. Plus I wanted to see the manager. No manager on duty, the whole hotel was booked up she said and insisted that I had to have that room. I saw like 5 cars in the whole parking lot. I called the corporate office and they cancelled my reservation and said they were sorry and that was it.

  • Stayed August 2013, traveled as a couple
    • Service
Helpful?
Thank MorganRose369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen Z, General Manager at Super 8 Ottawa Starved Rock, responded to this review, August 19, 2013
My entire front desk staff and I want to aplogize for your experience that was less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Your feedback is extremely important to me. By writnig this review you help me to continue improving our service on a daily basis. Please know that your comments will be addressed. It is my hope that you will give us another opportunity to serve you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stacy
1 review
4 of 5 bubbles Reviewed July 26, 2013

The staff were very accommodating and the rooms were very clean and nice. The hallways were bright and looked new.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Daniel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen Z, General Manager at Super 8 Ottawa Starved Rock, responded to this review, August 12, 2013
My staff and I want to Thank you for taking the time out of your schedule to write a review concerning our Super 8 of Ottawa, Illinois. I am glad that you found our Super 8 to be clean and my staff to be accommodating. I hope while you were here that you had a chance to visit our downtown area, we have a lovely city park, and many murals to look at . We hope to see you in the near future. Please check the Ottawa, Illinois Visitor Center for upcoming events. For your next reservation in our area please call us directly at 815-434-2888.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Ottawa Starved Rock

Property: Super 8 Ottawa Starved Rock
Address: 500 East Etna Road, Ottawa, IL 61350-1067
Phone Number:
Location: United States > Illinois > Ottawa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Ottawa Starved Rock 2*
Number of rooms: 52
Official Description (provided by the hotel):
The Super 8 Ottawa Starved Rock hotel is the proud reipient of the award "Decades of Excellence for Customer Service and Cleanliness" We are 100% Smoke Free and Pet Free. The hotel is conveniently located off 1-80 at Exit 90. The Super 8 of Ottawa,Illinois is minutes away from 4 State Parks, Starve Rock, Matthiessen State, Buffalo Rock State, and Illini State. All of our rooms feature Micro-Refrigerator, personal coffee makers, hair dryer, iron and board, and 32" flat screen television. Enjoy a free SuperStart continental breakfast or, if you are in a rush, grab a free coffee to go.Connect to the web with free Wi-Fi from your room or in the business center. Whirpool Suites are available.Children 17 and under stay free with parents.Other attractions in the area include Boy Scout Museum, W.D. Boyd Burial Site,founder of the Boy Scouts of America. Reddick Mansion, I and M Canal.Our Super 8 makes it easy to enjoy the natural splendor of Illinois,Fish,camp,photograph casading waterfalls or hike 13 miles of trails at Starved Rock State Park. For the true adventurer SkyDive Chicago is just 20 minutes away. ... more   less 
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Also Known As:
Super 8 Ottawa
Super Eight Ottawa
Ottawa Super 8
Ottawa Super Eight

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