Wait staff was inattentive. We got the feeling if you weren't from town you weren't a priority.
We have had such good luck with either of the Monical restaurants in Champaign, IL, we were surprised by the service in this one. Also the salad served in the family pleaser was much smaller than Champaign's. We have even gone to Champaign's on Mathis since then. So it is not a new development in the franchise.