The toilet wouldn't flush. We called to report it. and we were as\ured that it would be fixed while we were at breakfast. l tried to use the public restroom, but it was being cleaned. We returned to our room expecting that the toilet would be fixed. It wasn't. We had to go back down 8 floors to use the public restroom. As we were departing, the maintenance man was just arriving to assesss the problem. This was well over 1 hour after reporting the problem. We do not plan to return to this property. I am an HH Diamond VIP member.
- Official Description (provided by the hotel):
- At the center of the beautiful Oakbrook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Chicago Oak Brook is in the heart of DuPage County, The Magnificent Miles West of Chicago. An all-suites hotel centered around a lush 10-story atrium, it is part of the Drury Lane Theatre, Conference Center and Hotel Complex. ... more less
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- Also Known As:
- Hilton Suites Oakbrook Terrace Hotel Oakbrook Terrace
- Hilton Hotel Oakbrook Terrace
- Hilton Oakbrook Terrace
- Oakbrook Terrace Hilton