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“The Staff was very professional and accomodating!”

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Courtyard Chicago Oakbrook Terrace
Certificate of Excellence
Reviewed January 16, 2014

Due to a mix up in booking for a conference ( not the hotel's fault ) we were informed no room and no availability. After the front desk did some digging and even called another property which was also full, they took the time to ANALYZE the bookings and determined they should have rooms based on typical cancellations and were able to accommodate us without impacting other customers. All the staff, including one of the maintenance men who was involved in some renovation with windows, were very pleasant, courteous, and professional. Restaurant/bar staff was very friendly as well. Would stay here again if business in the area.

Room Tip: Depends on your preference....I like to be near the elevator/lobby. My room was 352 and that is A L...
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  • Stayed: January 2014, traveled on business
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Thank J L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this reviewResponded January 29, 2014

J L,
Thank you for your positive review and for taking the time to post it on our Trip Advisor page. I am happy to hear that our staff was very helpful during your stay. We work hard as a team to ensure each guest has an enjoyable stay. We appreciate your positive review on our hotel's services and amenities We look forward to accommodating you again in the near future.
Respectfully,
Luci

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143 - 149 of 239 reviews

Reviewed December 30, 2013

What I liked most about this hotel was the value. I've used other websites to book hotels, but at this point I prefer booking directly when I can find a decent hotel at at decent price. This is that kind of place. The hotel was clean and relatively quiet. There is a lot of shopping and restaurants nearby as well. I wouldn't hesitate to stay here again.

  • Stayed: December 2013, traveled solo
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Thank ICNiT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this reviewResponded January 29, 2014

ICNiT,
Thank you for your recent stay and for taking the time to post on our TripAdvisor page. I am happy to hear you enjoyed our amenities and the location of our property. You sure can get carried away in our area with all the different options available to you. We look forward to seeing you again.
Luci

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Reviewed December 22, 2013

Reserved with Oakbrook shopping experience - $50 gift card plus free breakfast for two. Updated hotel (even smells good). Clean, quiet and comfortable room. Really nice bedding! Professional and helpful staff. Excellent value for the price!

  • Stayed: December 2013
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Thank micheletc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this reviewResponded January 29, 2014

Micheletc,
Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott; Chicago Oakbrook Terrace. We are thrilled to see that you found our beds; comfortable, our staff professional and your room was clean and comfortable. We work hard as a team to ensure each guest has an enjoyable stay. We look forward to accommodating you again in the near future.
Luci

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Reviewed November 26, 2013

Two night stay for business. Hotel is tucked away off a very busy street which makes finding it a little tricky but a real bonus since it is away from the traffic and all. Landscaped grounds makes it a very inviting hotel. Lobby very open and inviting as was the staff. Hotel is in close proximity to a ton of great places to eat and drink. I may go back just for a pleasure trip sometime.

Room Tip: Any of the rooms are going to be good, but 2nd floor is my preference.
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  • Stayed: November 2013, traveled on business
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1  Thank MadisonBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this reviewResponded November 27, 2013

MadisonBob,
Thank you very much for the awesome review. We're glad your stay was so enjoyable and we were able to provide all the services and amenities you needed. Our team is very passionate about service and truly goes above and beyond for every guest, every day.
We are a secret gem and glad you found us and look forward to seeing you here again.
Regards,
Luci Krych

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Reviewed November 21, 2013

Yes, it's a Courtyard and exactly what you would expect...consistently pleasant. This one has an especially nice staff. My only complaint was that though my meeting was within a 2-3 minute drive, shuttle service could not be provided because it was a weekend and no shuttle was available. I had to take a cab to and from each day (a $3 fare that you hate to get a driver out for) which was kind of a pain. Bed was comfortable...really liked the bedding and the walls are well sound-proofed, so it was nice and quiet.

  • Stayed: November 2013, traveled on business
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Thank Stacey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this reviewResponded November 27, 2013

Stacey H,
Thank you for your recent stay and for taking the time to post on our TripAdvisor page. Thank you especially for mentioning our staff. We work hard as a team to ensure each guest has an enjoyable stay. I am happy to hear that you enjoyed our comfortable new beds. As part of the Marriott family we strive to make our hotel your home away from home. We do hope that you visit our hotel again.
Respectfully,
Luci Krych

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Reviewed November 20, 2013

Given this a 4-5 but one night when trying to get work done I brought in lou malnati's and the service woman walked up to our table and asked us to eat where guest could not see us with pizza that is not provided by the hotel. "because this is a restuarant" Horrible!!

Stayed: October 2013, traveled on business
Thank Christopher S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this reviewResponded November 27, 2013

Christopher S,
Thank you very much for taking the time to review our hotel and bring your concerns to my attention. I would love to discuss your stay further and can be reached either at 630-691-1500 or by email: luci.krych@marriott.com
Respectfully,
Luci Krych

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Reviewed November 17, 2013

This is a typical remodeled Courtyard. Nothing special with the facility but the staff is really great and t feels as close to home as you get living on the road. They will do anything they can to make your stay comfortable. Great value hidden away where no one knows it exists. Walking distance to some good restaurants, shuttle serive to area businesses.

Room Tip: All rooms look the ame. I prefer a room up front where I have quick access to the workout room and f...
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  • Stayed: October 2013, traveled on business
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Thank Dick A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this reviewResponded November 21, 2013

Dick A,
Thank you for your positive review on our TripAdvisor page! We are thrilled that you find our hotel to be accommodating, clean and hospitable. As part of the Marriott family we strive to make our hotel your home away from home. Let us know when you are back visiting us and we will make sure you get a room up front which is closer to the lobby.
We look forward to seeing you again.
Respectfully,
Luci Krych

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Additional Information about Courtyard Chicago Oakbrook Terrace

Address: 6 Transam Plaza Dr, Oakbrook Terrace, IL 60181-4254
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Oakbrook Terrace
#3 Business Hotel in Oakbrook Terrace
#4 Romantic Hotel in Oakbrook Terrace
Price Range: $83 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Oakbrook Terrace 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Courtyard Oakbrook Terrace
Oakbrook Terrace Courtyard
Oakbrook Terrace Marriott

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