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“Brookfield Zoo package was awesome!”

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Courtyard Chicago Oakbrook Terrace
Certificate of Excellence
Bloomington, Illinois
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Brookfield Zoo package was awesome!”
Reviewed July 6, 2013

We had a great afternoon at Oakbrook Shopping then checked in to this great hotel. Clean room, beautiful lobby, easy parking. We used the Brookfield Zoo package and the room practically paid for itself. The breakfast that was included in the package was made to order at the Bistro downstairs. Delicious! Would highly recommend for families!

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
Thank DeborahH167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review, August 8, 2013
Deborah H,
Thank you for your positive review! We are thrilled that you and your family found our property accommodating for your needs. I am glad to hear you enjoyed the food at our Bistro. It is quite delish. I am also happy to hear what a wonderful time you had at the Brookfield Zoo. We have this package available every year from May - September, so please come visit us again.
Warm Regards,
Luci
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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228 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
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English first
Vienna, Virginia
Level Contributor
89 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed June 30, 2013

This is just a solid hotel with clean and comfortable rooms, comfortable beds, friendly service and everything works. Matches the rep Marriott has for quality. If my travels took me again to the Oakbrook area, I would certainly stay here again.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank voyager075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review, August 8, 2013
Thank you for your positive review! We are thrilled that you find our hotel to be accommodating, clean and hospitable. As part of the Marriott family we strive to make our hotel your home away from home. We do hope that you visit our hotel again.
Warm Regards,
Luci
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southern NJ
Level Contributor
101 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 28, 2013

I have stayed at this hotel many times while in the area for business. The staff is always friendly, nice and helpful. The limited dining area is perfect for a business traveler who wants a quick bite and a glass of wine. Menu is limited but the food is good. They serve Starbucks coffee but there is also a Starbucks withing a few blocks. There is a Mall within a mile or so and plenty of restaurants. Easy access to 88 or 294. Clean, quiet with everything you need.

  • Stayed June 2013, traveled on business
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    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank javagirl29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review, August 8, 2013
Thank you for your positive review and for taking the time to post it on our Trip Advisor page. I am happy to hear that our associate are always helpful during your stay. We work hard as a team to ensure each guest has an enjoyable stay. We look forward to accommodating you again in the near future
Warm Regards,
Luci
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
1 review
Reviewed June 22, 2013

stayed for a quick in and out for a meeting at a business close by, i did not have a vehicle so they gave me a ride in their shuttle bus to my meeting and came and picked me up when i was done! WOW, not what i was expecting. The room was nice and clean, the common area was modern and had great reading material and decorations. Would surely go back if in the area.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank wendy k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review, June 25, 2013
Wendy k,
Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott; Chicago Oakbrook Terrace. We are thrilled to see that you found our services and amenities to be just what you needed while traveling.
We look forward to accommodating you again in the near future.
Warm regards,
Luci Krych
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Prospect, Illinois
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 12, 2013

Quick story - arrived with my 3 grandaughers for an overnght. 6 weddings going on. Amanda at the front desk was as warm and friendly as could be and upgraded us to a suite. We came back from swimming and there was a plate of warm cookies and 4 glasses of milk and a handwritten note wishing us a great time. Let me say this again THERE WERE 6 WEDDINGS TAKING PLACE AT THE HOTEL!! When a hotel does not let service slip when they have events taking place means they have an exceptional staff!

Oh yeah, rooms were clean, indoor pool was clean and nice (a little too much chlorine, kids may want to bring goggles), game room is in the bar area so don't expect to take 10 year olds there but very nice for adults.

  • Stayed May 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank krileykat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review, June 13, 2013
Krileykat,
Wow what a fantastice review but I wanted you to know that you have the wrong hotel as I do not have an associate by the name of Amanda and no game room. I want you to know this so you can post this great review to the correct hotel. Thank you for supporting Marriott!
Warm Regards,
Luci Krych
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoofddorp, The Netherlands
Level Contributor
101 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 9, 2013

Got back after some years on a 1 night stay
Still very well maintained at convenient location for our visit.
Quite location as it is just away form the main street - nothing close to the hotel but some minutes by car and you will find shopping and restaurants easily
Indoor pool is OK but Jacuzzi is gone - outside terrace is OK but due to the rain earlier in the week the cushions were still wet if you sit in it some minutes ;)
Rooms clean, bathroom clean - a/c quite and good manageable in temp.
It was busy so we had to park a bit far from the entry door - but it shows ithis Courtyard is valued by others as well ;)
Bar is nice but typical hotel prices.
Front desk experienced and friendly.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rob n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review, June 13, 2013
Rob N,
Welcome back after being gone for many years. It is nice to hear that the hotel is well maintained. Thank you for your positive review and for taking the time to post it on our Trip Advisor page. We appreciate your positive review on our hotel's services and amenities We look forward to accommodating you again in the near future.
Warm Regards,
Luci Krych
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2013

My business has had me staying at the Courtyard by Marriott, Chicago Oakbrook Terrace for four consecutive weeks....what a nice hotel! Nice, comfortable rooms, nice fitness center, good food in the Bistro, but most of all the friendliest staff you can imagine. Every employee that I have encountered has been upbeat, pleasant, it's really a pleasure to see people that enjoy their jobs....excellent place to stay!!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rick D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LuciKrych, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review, June 13, 2013
Rick D,
Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott; Chicago Oakbrook Terrace. What a fabulous review on our staff service here at the hotel and I must say I am happy to hear that our staff was very helpful during your stay. We work hard as a team to ensure each guest has an enjoyable stay. I will be sure to pass this on to the associates.
Warm Regards,
Luci Krych
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Chicago Oakbrook Terrace

Property: Courtyard Chicago Oakbrook Terrace
Address: 6 Transam Plaza Dr, Oakbrook Terrace, IL 60181-4254
Phone Number:
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Oakbrook Terrace
#3 Business Hotel in Oakbrook Terrace
#4 Romantic Hotel in Oakbrook Terrace
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Chicago Oakbrook Terrace 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Courtyard Oakbrook Terrace
Oakbrook Terrace Courtyard
Oakbrook Terrace Marriott

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