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“Does Hilton know they have this Hotel?”

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Hilton Chicago/Oak Lawn
Ranked #1 of 4 Hotels in Oak Lawn
Certificate of Excellence
Baytown, Texas
Level Contributor
636 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 434 helpful votes
“Does Hilton know they have this Hotel?”
Reviewed April 11, 2008

The hotel is in a good location, a short distance from Midway. They offer shuttle service, scheduled, until 10:30 p.m. The hotel is in need of a facelift and has smelly hallways and is dated. The area of the hotel is questionable but I had no problems. Overall the room was clean and the bed was comfortable. Oh, I guess I should mention the train that blows its horn right outside the window of the hotel room. Bring earmuffs.

  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cokerbud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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715 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
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English first
douglasville GA
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 17, 2008

The Hilton located 9333 S. Cicero Oak Lawn IL is convienent to Midway Airport & rather unique in that it is a round building that allows rooms to be a little oversize. Free parking & check-in is easy & a bellhop is on duty to assist w/luggage. Bath has 2 sinks stocked w/toiletries & oversized towels befitting a Hilton Hotel. An upscale bar & restaurant is on premises that was just OK. An excellent Italian eatery is located just west of Cicero ave on south side of 95th st that I highly recommend ( the name escapes me). The Hilton does not have a free continental breakfast & at $15.00 I would eat at one of the many local restaurants. There is an indoor pool & exercise room but I did not use these facilities. Definately recommend for the business traveler but not for a family on a budget.

Stayed January 2008
Helpful?
1 Thank armyguy90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 30, 2007

Two words....bed bugs. The Hilton Oak Lawn should be condemned.

  • Stayed July 2007, traveled on business
    • Value
Helpful?
5 Thank Travelers1500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New England
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 16, 2007

Stayed one night with family on a pass through Chicago trip - the hotel overall was nice, clean, friendly staff. Our shuttle driver from the airport was great - very informative. Check in was quick and easy, room service was fast! The room was OK but a few cosmetic issues - not expected at a Hilton. The only real issue was vanity area was very tiny and several times if you turned around the coat rack shelf was bang! right there and will smack you in the forehead if your not careful - tricky spot to manuever in so be careful! Breakfast was good and the service was excellent. Easy check out and great assist in helping us get out of town. Not sure I would stay here again but that's my personal preference to have a little nicer room.

Stayed November 2007
Helpful?
Thank jacksmom505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Fl
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 11, 2007

This is a great little hotel with friendlly staff and nice comfy rooms. The restaurant was FaBuLoUs for being inside a hotel. Loved the coffee and cute maker in the room, and having a Starbucks inside the hotel made it great!
Liked the safe and secure neighborhood, but still close to my family and friends in Chicago.
Overall, a great hotel and great stay!
Ran into a celebrity on the elevator while I was there -- her parents live in Oak Lawn and she always stays at this Hilton:)

Stayed June 2007
Helpful?
1 Thank MarmaTo12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indianapolis
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 28, 2007

Wonderful stay - great people! What a great stay my family and I recently had at this hotel. It is a little unique looking, being round -- but that helped the room size and feeling "cool" for the kids. The pool was fun, and there was a garden like atrium to hang out while the kids swam all day. The staff was helpful and great- even when we needed some tylenol in the middle of the night for one of the kids...they got it out of their gift shop for us.
The food was yummy - and a great price for Chicago. Something light for me, exotic for my hubby and great appetizers for my no-kids-menu-for-me daughters.
The room was definately spacious enough for us - and had an extra sink outside of the bathroom.
The location was key for getting downtown, and to some cute neighborhoods nearby.
Overall, a great stay and highly Recommended!!!

  • Liked — the friendly staff
  • Disliked — only two elevators
  • Stayed May 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank IndianaFlyBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 17, 2007

An unfresh, vaguely smoky dank smell in my room, perhaps related to the old and stained carpets. Impossible to get a cab to come to the hotel in a reasonable amount of time...it *seems* like it's close to Midway Airport and other hotels up and down S. Cicero, but in reality
it's light-years away. You'll have an easier time catching a cab if you're in the Midway Centre multi-hotel complex up the road, because all the cabbies hang out in the parking lots there. The train behind the hotel is noisy. If you accidentally leave your coat in the restaurant, be prepared for it to be stolen. Then when you report it,
no one makes much of an effort to get it back (it was obviously one of the staff...really now, would another restaurant patron have taken
it? Doubtful). Poor management; no one offered to comp me anything after my coat "disappeared," nor did I ever get the sense the staff got a chewing out. In short, poor service. Makes you wonder if the hotel staff realize they work in the hospitality industry. The coffee
shop never seemed to be open late at night. Etc etc etc.

For comparison, and to see why I call this hotel the "Ugly Step-child
Hilton Hotel," just go to or stay at the gleaming new Hilton Garden Inns at the Midway Centre complex. No bad smells. A sharper, more professional attitude and demeanor. Hard to believe these are both Hilton properties. The Hilton Oak Lawn's low standards are tarnishing
the chain's reputation.

  • Liked — cheap on priceline
  • Disliked — poor service & bad location
  • Stayed May 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank SoulDelay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Chicago/Oak Lawn

Property: Hilton Chicago/Oak Lawn
Address: 9333 S Cicero Ave, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453-2517
Phone Number:
Location: United States > Illinois > Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Oak Lawn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Chicago/Oak Lawn 3.5*
Number of rooms: 184
Official Description (provided by the hotel):
Our Midway Airport hotel is perfect for business and leisure travelers. Our Hilton Chicago/Oak Lawn offers complimentary airport shuttle with house phone at baggage claim. All guests can take advantage of our complimentary WiFi, and access to our indoor swimming pool and fitness center. Just 4 miles South of Midway Airport and Orange Line train to downtown Chicago. 3 blocks to Chicago Metra Commuter Rail Train. Easy walking distance to area shopping, dining and entertainment. ... more   less 
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Also Known As:
Hilton Oak Lawn Hotel Oak Lawn
Hilton Hotel Oak Lawn

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