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“Okay but over priced”

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Hilton Chicago/Oak Lawn
Ranked #1 of 4 Hotels in Oak Lawn
Certificate of Excellence
Chattanooga, Tennessee
Level 6 Contributor
272 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Okay but over priced”
Reviewed November 11, 2012

The free airport shuttle does not operate on Sundays; however, the hotel reimburses you the taxi fare (not tip). My room had a very comfortable king-size bed and a good working area with a nice desk, desk lamp and chair. It had a separate vanity outside the bathroom area and a tiled foyer. The carpet was old and had black spots, and the bathroom had a lot of mold on the ceiling and around the tub. The box of Kleenex was positioned on the wall and the whole box was wet. I walked to Boston Market because the hotel restaurant closed at 2:00. I thought it was overpriced for the area and the condition of the bathroom. Not a typical Hilton property. Will check out properties next time in area.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ronilynn777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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726 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • Any
English first
Cleveland, Ohio
Level 5 Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 30, 2012

Nice hotel, has everything you need without paying the price of downtown. Just a short commute into the city. The staff is pleasant, room service prompt and tasty and it has an indoor pool (a little chilly during my stay). On site free parking and convenient to the highway. The bar is a hotel bar, so prices are appropriate. I have stayed here twice and will most likely return.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mish1120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheboygan Falls, Wisconsin
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 22, 2012

Overall this hotel was nice. Stayed here for 2 days in mid-Oct for two days of meetings/presentations for work. We were in two separate conference rooms over the two days. On both days there was a lot of noise from another conference in one of the rooms nearby. It was especially loud the second day with music playing over the speakers and a lot of people holding conversations trying to talk over the music. It was disruptive for our meeting next door.

Cookies during our meeting were warm and delicious. We could've used some coffee earlier on that day but it eventually came.

The executive lounge on 12th floor with pool table, tvs, & free drinks is a nice amenity. Rooms were small but fine for one person traveling on business. The hotel staff was generally friendly. One of the managers went out of his way to help me get set up with a space to have a conference call. Although the room where he put me was quickly busy with workers setting up for another meeting that had little regard for me. Eventually we moved to the business center and finished up the call there.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GFY19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Park, Texas
Level 6 Contributor
122 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 20, 2012

The is an average hotel. Nothing super special, and nothing super bad. The rooms are large and decently appointed. The service was good and the food decent. I like the location of the hotel...particularly if you are doing business on the South Side of the city. The free parking was nice.

The only negatives that I have for this property is that the bed was too soft for my liking and it ended up hurting my back. It was soo bad that I had to sleep horizontally. I also think that the cleaning could have been a bit better. The room keys are also super sensitive. My key got deactivated several times which was very annoying.

Room Tip: City View.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank businesstraveler212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level 5 Contributor
81 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 24, 2012 via mobile

I am a Hilton traveler and I will never stay here again. Tired, noisy, dated don't even begin to describe this place. I waited at the empty front desk for a long time while the phone rang and rang.

Elevators slow and old.

Seems like they are renting rooms by the week or month.

The bright spots..... The restaurant food at dinner was very good and well presented, although I had to keep swatting fruit flies. The bedding was nice with clean crisp sheets.

Hilton needs to pull their name from this place.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GWM160
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 11, 2012

I was traveling for labor day weekend and needed a place to stay. The hotel that I booked via priceline was so bad I needed to find another place. Everywhere was and arm and a leg, except this place (under $150). What can I say, Hilton delivers again. I will never stay anywhere but a Hilton hotel. The overnight hotel staff (Michael if I remember correctly) was fantastic. He checked us in rapidly and was very pleasant. I heard him helping another another guest and saw that It not just me that he was delivering great service to. The only problem was my flight was at 8am and only got to sleep 4 hours. Great place, will stay here if coming into midway airport again.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Sajid S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodruff, Wisconsin
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 8, 2012 via mobile

Friendly staff and great accomodations.
Would definitely recommend to anyone.
Great fitness center, bar and restaurant and starbucks coffee shop. Other restaurants close by. Nothing but praise for this hotel.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Chicago/Oak Lawn

Property: Hilton Chicago/Oak Lawn
Address: 9333 S Cicero Ave, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453-2517
Phone Number:
Location: United States > Illinois > Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Oak Lawn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Chicago/Oak Lawn 3.5*
Number of rooms: 184
Official Description (provided by the hotel):
Our Midway Airport hotel is perfect for business and leisure travelers. Our Hilton Chicago/Oak Lawn offers complimentary airport shuttle with house phone at baggage claim. All guests can take advantage of our complimentary WiFi, and access to our indoor swimming pool and fitness center. Just 4 miles South of Midway Airport and Orange Line train to downtown Chicago. 3 blocks to Chicago Metra Commuter Rail Train. Easy walking distance to area shopping, dining and entertainment. ... more   less 
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Also Known As:
Hilton Oak Lawn Hotel Oak Lawn
Hilton Hotel Oak Lawn

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