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“Where I'll be staying whenever I'm in the area”

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Best Western Chicago Southland
Ranked #1 of 1 Hotels in Oak Forest
Certificate of Excellence
Reviewed August 1, 2012

The good reviews here are accurate. This is an uncommonly comfortable hotel for its price range. Very clean and comfortable. Very friendly breakfast attendant who keeps the area spotlessly clean. From now on, it's where I will be staying when I'm in the Chicago area.

  • Stayed: July 2012, traveled on business
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Thank apinkingston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at Best Western Chicago Southland, responded to this reviewResponded August 2, 2012

Thank you for your awesome review! I am glad we were able to exceed your expectations. I will be sure to pass along your review to our breakfast attendant Denise. She is always hard at work to make sure our breakfast area is clean and our guests receive a delicious hot breakfast buffet every morning. We look forward to serving you again soon!

Kind Regards,

BEST WESTERN PLUS Chicago Southland Management & Staff

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231 - 237 of 270 reviews

Reviewed July 30, 2012

My husband and I stayed here for six days in July, with our son and his family. We found it to be a great value for the money. It was sparkiling clean with comfortable beds and friendly staff. the pool was clean and well kept as were the lobby and grounds. Breakfast was fast and efficient and presented in a clean fresh atmosphere. I felt the breakfast attendant was very patient with us and our 3 hungry boys. She was a very cheerful sight in the morning, and helped me with some tea for me cough. It was an all around pleasant surprise. the hotel was only minutes from where all of our action was taking place, it was centrally located. We have family in the area so we will definetly see you next summer.

  • Stayed: July 2012, traveled with family
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Thank Julie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at Best Western Chicago Southland, responded to this reviewResponded July 31, 2012

Thank you for taking your time to leave a review and for such wonderful compliments about our hotel! Our team is dedicated to superior customer care and doing our best to take care of our guests! Our housekeeping staff is always hard at work making sure our rooms are sparkling clean and comfortable for each and every guest. I am glad our breakfast hostess, Denise, was able to take care of you and your family and help you find the right tea to treat your cold. We greatly appreciate your sharing your feedback with us and are pleased to hear that you have enjoyed our services & amenities at our hotel. My staff and I look forward to seeing you and your family on your next trip to the Chicagoland Area!

Sincerely,

BEST WESTERN PLUS Chicago Southland Management & Staff

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Reviewed June 12, 2012

My family and I stayed at this hotel for 2 nights. Room was clean, beds were comfortable, breakfast was satisfying, and staff was very helpful. When we are back in the area to visit family we will stay here again. Even though we had a problem with a noisy air conditioner unit the first night, the staff went out of their way to rectify the problem and switch our room the next night. They handled a large tour group with ease and it was nice to see them jump into action and set up extra tables and chairs for the ever-increasing group at breakfast. The location was absolutely fine despite being close to the expressway. Honestly, unless you sleep with the windows open and have your ears perked up like a dog, the traffic noise shouldn't be an issue. I'm a light sleeper and slept well.

  • Stayed: June 2012, traveled with family
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Thank zebedee327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, Manager at Best Western Chicago Southland, responded to this reviewResponded June 13, 2012

Thanks so much for sharing your feedback with us on TripAdvisor! It's great to hear that you will be back to see us again and enjoyed your stay at our hotel! Our apologies for the noisy A/C unit in your room, but we're happy to hear that we solved the problem to your satisfaction. Our dedicated staff value your feedback and we look forward to seeing you again during your next stay with us.

Warm Regards,

BEST WESTERN PLUS Chicago Southland - Management & Staff

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Reviewed May 14, 2012

My husband and I stayed at this hotel when we were visiting the Chicago area. The hotel is only about a 20 minute drive (even in less than perfect traffic conditions) from the loop, so you are close enough to enjoy the city without having to pay more than double the price for a comparable room within the city limits. In our opinion, a tremendous value. By not paying an arm and a leg for a hotel room, we were able to stay longer and do more things in the city - which is the point of the trip, right?

The staff were very helpful, the room was clean, the pool, hot tub, and workout room were well kept and very inviting, and the breakfast was good and had a nice variety of items to choose from. I have no complaints about this hotel whatsoever. I would recommend it to anyone heading to the Chicago area. We have definitely found our Chicago hotel and we will surely be back!

  • Stayed: May 2012, traveled as a couple
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Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at Best Western Chicago Southland, responded to this reviewResponded May 21, 2012

Thank you for posting a review on TripAdvisor! We're so happy to hear that you enjoyed our convenient location with close proximity to Downtown Chicago. You're right that the point of a trip is to stay longer and enjoy yourself! When visiting Downtown Chicago, we recommend you visit Navy Pier, Millennium Park, and shopping along the Magnificent Mile as just a few of our favorite things to do in our city! Also, be sure to get some Chicago Style Pizza for lunch or dinner! We are glad to hear that you found your new Chicago area hotel and enjoyed our service & amenities. Thank you for being our guest!

Kind Regards,

BEST WESTERN PLUS Chicago Southland Management & Staff

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Reviewed May 2, 2012

This location has wonderful customer service. The Manager and his staff are caring and definitely promote legendary customer service. This location is clean and well kept, while the staff does everything to accommodate and meet your needs. I would recommend them time and time again. The staff is also excellent with the kids for those parents out there it is important to us how our kids are treated as well. In the many times I have stayed here I have never been disappointed. The staff won't let you be, they will make sure you are comfortable and happy.

From and extremely pleased customer.

  • Stayed: April 2012, traveled with family
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Thank Andrea J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at Best Western Chicago Southland, responded to this reviewResponded May 7, 2012

Thank you so much for such wonderful compliments! Our team is dedicated to superior customer care and doing our best to take care of our valued guests! We greatly appreciate your sharing your feedback with us and are pleased to hear that you have enjoyed our services & amenities at our hotel.

Warm Wishes,

BEST WESTERN PLUS Chicago Southland Management & Staff

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Reviewed April 13, 2012

My dad had passed away and we have a very large family of children and grandchildren of all ages, and all from quite a distance. We couldn't ask for better assistance. The breakfast was very good, and we have big eaters in all of our boys. So good to start them out on a long day with good, warm food. The facilities were clean and up to date.
Pool and eating areas were clean, lobby was nice and all in all, it was a great, but short stay.

  • Stayed: March 2012, traveled with family
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Thank MallardMary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at Best Western Chicago Southland, responded to this reviewResponded April 16, 2012

First of all, our condolences for the loss of your father. Thank you for taking the time to write such a nice review. We are pleased to hear that we were able to take care of you & your family members during a difficult time and help ease any burden. We appreciate your business and hope to see you back at our hotel during your next visit to the Chicago Southland area.

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Reviewed February 29, 2012

BW in Oak Forest is a great place to stay. Clean rooms, great breakfasts, friendly staff. Close to everything on the south side of Chicago. Close to all major expressways. We will be staying here again, next time we are in town.

  • Stayed: February 2012, traveled with family
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Thank Norma W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwchicagosouthland, General Manager at Best Western Chicago Southland, responded to this reviewResponded March 1, 2012

Thanks so much for such a wonderful review! It's great to hear that you enjoyed our central location to the Chicago Southland area and all our hotel amenities. We certainly look forward to seeing you back at our hotel again during your next visit to our area! Thank you for your business!

Kindest Regards,

BEST WESTERN PLUS Chicago Southland - Management & Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Chicago Southland

Address: 4375 Frontage Road, Oak Forest, IL 60452-4628 (Formerly BEST WESTERN PLUS Chicago Southland)
Phone Number:
Location: United States > Illinois > Oak Forest
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Oak Forest
Price Range: $94 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Chicago Southland 3*
Number of rooms: 60
Official Description (provided by the hotel):
The BEST WESTERN Chicago Southland is a brand new completely revamped property featuring double queen, king rooms and jacuzzi suites. All rooms have flat screen TVs. There is a free pool, hot tub, fitness center, business center and breakfast buffet! Make your reservation now! ... more   less 
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Also Known As:
Best Western Plus Chicago Southland Hotel Oak Forest
Oak Forest Ramada
Ramada Oak Forest

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