My husband and I travel a lot. I tagged along on a business trip this time, so my review is for both the business and the leisure traveler. Overall, for the money, and considering it was a business trip and not a luxury vacation, you get a nice wonderful bed and a clean room with a flat screen tv. The upgrades are very nice and the neighboring area is upscale. There are no extras in the hotel, but the renovation is great and stylish - including the nice bar.
Pros: The beds are great, extremely comfortable. Rooms are very clean. The bath products in the hotel are from Bath and Body Works - lovely for the lady but not flowery - guys, you'll be fine.
There is a shuttle that will take you all around Oak Brook free of charge (tip the gentleman though, he's WONDERFUL and so friendly). Sometimes the service is above and beyond. For example we both had a cold and when the girl at the front desk heard me cough, she offered to have hot tea brought to our room, no charge! The breakfast buffet is nice as are the servers. You might have to flag them down, but when they come they are very nice and accomodating. I wanted an omlette but no one ever came to the station. I was too shy to go and ask for someone so I made other choices.
Shopping: wonderful - right across from Oak Brook Shopping Center. It's an outdoor mall so bring your gloves and hat! There was plenty to do while my husband had to work. There is a WONDERFUL spa in the shopping center - Mario Tricoci. The hotel shuttle will drop you off and pick you back up = very convenient!
I had a full spa day at Tricoci and while the services were all perfect (and I'm picky), they WILL try to sell you an upgrade on every service, from facial to pedicure.
Restaurants: SO many to choose from right there. Tuscany is next door - it is true authentic Italian, lovely atmosphere and medium to high price - but not high for what you get.
Cons: The traffic noise is really bad. We moved rooms so we could sleep. I suggest asking for a room high up, or for one that doesn't face the highway as it made a big difference. Other revuewers aren't kidding when they say the bathrooms are tiny. You literally have to go into the toilet/shower area, and turn around to shut the door - and we are average size adults. The vanity is small as well but modern and clean. Internet connection - like others say, they could improve here. We changed rooms a third time (first time due to traffic noise), but the last time was due to the previous room's connection was not working. Someone was supposed to bring us a connector but never showed up (hence "sketchy service") On another night we did not get clean towels (our fault, "privacy" was on the door) so as we left to go out to dinner we asked the front desk for some. Well, I guess I thought our room would get cleaned as well, since the sign was off, but we walked into a sloppy pile of clean towels laying on top of our dirty and wet sink.
That was a little strange, but honestly, I think it's because the guy at the front desk said, "I will take care of this personally." That was nice, and he did, however, he is a guy ya know? Sorry fellas, but the trained personnel do a better job! =) We did appreciate the accommodating attitude at the front desk though.
TIPS!!! I learned the hard way ($) that if you take a cab from the airport to Oak Brook, you will be charged the rate plus 1/2. The cab driver doesn't tell you this until you pay. There are "City Cabs" and "Suburban Cabs". A city cab must charge rate and 1/2 by law to drive to a suburb, eve if it's just 20 mins away. Call the hotel in advance, as they have arrangements with a cab company for a flat rate of $27.00 to the hotel. I paid $58.00!
Starbucks is in the hotel, so if you don't want to pay for an expensive breakfast, you can get (good) coffee and a small breakfast instead.
- Official Description (provided by the hotel):
- Depart from ordinary hotels in Oak Brook, IL, to discover exceptional service and luxurious accommodations at the Chicago Marriott Oak Brook hotel, situated near Lombard, Naperville and Downers Grove. From shopping at Oakbrook Center to visiting Brookfield Zoo, discover all there is to do during your stay. Revitalize the body in this Oak Brook, IL, hotel's over-sized indoor swimming pool or relax in stylish guest rooms featuring plush bedding and deluxe amenities. Indulge your taste buds at 1401 West Restaurant, this Oak Brook, Illinois, hotel's premier dining establishment featuring sumptuous menu options. Or, for those on the go, the on-site Starbucks(R) serves freshly brewed coffee and delicious pastries. Providing the perfect atmosphere for a professional conference or sophisticated soirée, this hotel in Oak Brook, IL, provides the latest in technological enhancements and contemporary décor. Whether traveling for business or leisure, let Chicago Marriott Oak Brook envelop you in sophistication. ... more less
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- Also Known As:
- Chicago Marriott Oak Brook Hotel Oak Brook
- Marriott Oak Brook
- Oak Brook Marriott