Front desk staff is not particularly friendly. My room had a lot if mold on the ceiling and after telling the front room staff they did not seem to care and I had to insist on a new room. They didn't even bother to express any apology. The fact that I paid over 260.00$ for a night and they wanted another 14.95 for Internet is just sad. The rooms are not particular clean. For that price class one can find far better hotels that actually understand what customer service is. Very disappointing.
- Official Description (provided by the hotel):
- Depart from ordinary hotels in Oak Brook, IL, to discover exceptional service and luxurious accommodations at the Chicago Marriott Oak Brook hotel, situated near Lombard, Naperville and Downers Grove. From shopping at Oakbrook Center to visiting Brookfield Zoo, discover all there is to do during your stay. Revitalize the body in this Oak Brook, IL, hotel's over-sized indoor swimming pool or relax in stylish guest rooms featuring plush bedding and deluxe amenities. Indulge your taste buds at 1401 West Restaurant, this Oak Brook, Illinois, hotel's premier dining establishment featuring sumptuous menu options. Or, for those on the go, the on-site Starbucks(R) serves freshly brewed coffee and delicious pastries. Providing the perfect atmosphere for a professional conference or sophisticated soirée, this hotel in Oak Brook, IL, provides the latest in technological enhancements and contemporary décor. Whether traveling for business or leisure, let Chicago Marriott Oak Brook envelop you in sophistication. ... more less
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- Also Known As:
- Chicago Marriott Oak Brook Hotel Oak Brook
- Marriott Oak Brook
- Oak Brook Marriott