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“Marriott Oakbrook will return” 4 of 5 bubbles
Review of Chicago Marriott Oak Brook

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Chicago Marriott Oak Brook
Ranked #6 of 7 Hotels in Oak Brook
Twin Lakes, Wisconsin
Level Contributor
130 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Marriott Oakbrook will return”
4 of 5 bubbles Reviewed December 9, 2012

Very comfortable hotel. Room was clean and comfortable, lobby appealing and service quick. Room service was very quick and the food was good and delivered hot. Conference rooms were large, WiFi worked well.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KampOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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285 reviews from our community

Traveler rating
    66
    103
    84
    20
    12
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
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English first
Palm Springs
Level Contributor
126 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 bubbles Reviewed December 3, 2012

I've stayed in a lot of Marriott's in a lot of cities. Some are outstanding, some are very good, some adequate and some are just poor. The Marriott Oakbrook, in my opinion is just poor. Not in every day, but in many. What really irks me is that I called the hotel to ask how late the restaurant is open because I was getting in at about 8 pm. I was told it was open until 9:30. Well the restaurant wasn't open at all on the Wednesday evening that I arrived. (Last week) I don't understand how a full service Marriott that appeared almost sold out would not have a dinner restaurant open. They tried to point me to the bar, but I don't enjoy eating dinner in the hotel bar and was really noisy- not something I would enjoy. Next- the room. My room was VERY small so much so that the bathroom sink wasn't in the bathroom- it was outside like a 1960's motel. The furnishings, while not in poor condition, looked like it's been there since the 70's. The congierge lounge (which I paid for because they were otherwise sold out) had a single half of a cookie and a couple of very stale brownies. Lastly, there were two pieces of someone else's hair in the bath/shower, which I find completely gross. I won't be back to this hotel.

  • Stayed November 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank EvanPSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Byron, IL
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed November 18, 2012

For the price we were pleasantly surprise at how very nice this property was! The fitness area / pool / hot tub area in the basement was so nice! So clean and had everything! Even earphones for the tvs on the treadmills. Towels everywhere and water. Very nice. The rooms were clean and quiet. Nicely decorated in red, gold and dark wood. The staff was very nice. We were at a seminar. The room was the perfect temp. It always seems to hot or cold, but they had it just right. We were served breakfast and lunch that were fresh and very tasty. They had plenty of water, coffee and juice out. The tables were nice to sit at and write on. I would highly recommend this hotel for a seminar. We did not go into the bar but it looked nice. A big shopping mall is directly across the street for stretching your legs after sitting all day. We got pizza and they put a small fridge in our room no charge to keep it cold, how nice! I would definately stay here again. Very easy to get to off 88.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ScubaKMF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed November 15, 2012

I stayed here for a business trip for one night. Unfortunately, when I checked in, my room was placed directly across from the elevator. After hearing people's conversations as though they were in my room and kids running up and down the hall, I called to the front desk to ask to be moved. Apparently, the entire hotel was sold out and there were no empty rooms. The front desk staff was very apologetic, but there was nothing they could do except send a security guard to tell people to be quiet. Once it finally quieted down, there were very strange noises outside. It sounded like a quiet jackhammer, although it couldn't be because it was 3AM. Basically, I didn't get any sleep.

The hotel room was standard Marriott decor, but the bathroom needed a little overhauling - I could definitely see mildew in the grout.

Room Tip: Demand to be moved immediately if your room is directly across from the elevator.
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  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank stephabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, OH
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed November 13, 2012

The Chicago Marriott Oak Brook was a great stay for a Girls Getaway Weekend in Chicago. The hotel provided a comfortable room for 4 with a great location and helpful services. Conveniently located across from the Oak Brook Center with plenty of food and shopping options. On Friday we even ordered a refrigerator in our room to keep our leftovers cold. The complimentary hotel shuttle took us to the nearest train station in Hinsdale. The train was $7 for a roundtrip to downtown Chicago - perfect! On the return trip, we called the hotel and our shuttle driver was there as the train returned to Hinsdale. Additionally, there is FREE daily parking (compared to $50 downtown). Recommendation: request a room located on the mall-side vs. facing the highway. Oh, and enjoy the Starbucks on the 1st floor. Have a great stay!

Room Tip: Request a room located on the mall-side vs. facing the highway.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tskinn18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
Level Contributor
225 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed November 8, 2012

The Oak Brook Marriott is a very good, full service business hotel conveniently located in the western suburbs of Chicago. A number of corporations are located in the area and it is easy to hop on the many Chicago freeways close at hand.

The rooms are comfortable but not spectacular. The bathrooms are a little on the small side, but not the worst I have seen. The bar and lobby area are very comfortable and open.

Finally, what really makes the Chicago Marriott Oak Brook stand out is the staff, especially at the front desk. They are incredibly helpful and customer oriented.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MDFreqTvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
77 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

The Marriott Oak Brook is a solid option for business travelers. The hotel was clean and the staff was helpful.

The location provides access to the shopping and restaurants at the mall.

I am not sure what amenities the hotel offers for family travelers, but as I mentioned the location is very good.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank demetgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chicago Marriott Oak Brook

Property: Chicago Marriott Oak Brook
Address: 1401 W 22nd St, Oak Brook, IL 60523-2009
Phone Number:
Location: United States > Illinois > DuPage County > Oak Brook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Oak Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Chicago Marriott Oak Brook 3.5*
Number of rooms: 350
Official Description (provided by the hotel):
Depart from ordinary hotels in Oak Brook, IL, to discover exceptional service and luxurious accommodations at the Chicago Marriott Oak Brook hotel, situated near Lombard, Naperville and Downers Grove. From shopping at Oakbrook Center to visiting Brookfield Zoo, discover all there is to do during your stay. Revitalize the body in this Oak Brook, IL, hotel's over-sized indoor swimming pool or relax in stylish guest rooms featuring plush bedding and deluxe amenities. Indulge your taste buds at 1401 West Restaurant, this Oak Brook, Illinois, hotel's premier dining establishment featuring sumptuous menu options. Or, for those on the go, the on-site Starbucks(R) serves freshly brewed coffee and delicious pastries. Providing the perfect atmosphere for a professional conference or sophisticated soirée, this hotel in Oak Brook, IL, provides the latest in technological enhancements and contemporary décor. Whether traveling for business or leisure, let Chicago Marriott Oak Brook envelop you in sophistication. ... more   less 
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Also Known As:
Chicago Marriott Oak Brook Hotel Oak Brook
Marriott Oak Brook
Oak Brook Marriott

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