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“Chicago Oak Brook Doubletree”

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Doubletree Hotel Chicago Oak Brook
Ranked #4 of 8 Hotels in Oak Brook
Certificate of Excellence
Reviewed August 12, 2013

For most purposes, this is a good hotel for almost anything. Very good shopping and dining close by. It is a large hotel, so if there is mobility problems, I would think twice although I'm sure the staff would make appropriate accommodations.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Kory T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded August 19, 2013

Kory T,

With all of the hotel choices in Oak Brook thank you for choosing us! Not only would we assist guests with mobility challenges in our hotel, we also just bought a brand new shuttle to better accommodate our guests needs for transportation to dining, shopping, or wherever they might need to go.

Thank you again for being our guest.

Hospitably,

Chris Johnson

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829 - 835 of 1,043 reviews

Reviewed August 10, 2013

Stayed at the Doubletree because of the low cost. The hotel is OK but showing it's age. Rooms are nice size and comfortable. We had family in an adjoining room and the past through door was nice. The desk staff was pleasant but housekeeping was annoying with their knocking on all doors at 9:00 Saturday morning. It's a larger hotel with the lobby and restaurant crowded. Unfortunately the lounge for hhonors members was closed, very disappointing. The location is great for shopping at Oakbrook shopping center, a quick walk across the street. Getting to downtown Chicago is easy via Roosevelt Rd to the Eisenhower.

  • Stayed: July 2013, traveled with family
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1  Thank 3CTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded August 19, 2013

3CTraveler,

We are pleased you found us to be a good value, and that you enjoyed your visit. I am sorry that the HHonors lounge was not open during your stay. We operate our lounge Monday through Thursday from 6 pm. until 9pm. On your next visit stop by our fantastic sports bar Foxes for great drink specials, and great food.

Hospitably,

Chris Johnson

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Reviewed August 1, 2013

This hotel has comfortable beds, clean rooms, a clean and modern lobby, nice employees, and great location. We really liked the warm cookie at check-in. We took the free shuttle to the mall across the street and called the shuttle for a pick-up. There was plenty of parking in the lot and in the parking structure.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Amy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded August 6, 2013

Amy T,

Just thought I would share that each warm DoubleTree chocolate chip cookie with walnuts weighs more than two ounces and has an average of 20 chocolate chips! It is no wonder they are so good.

Thank you for being our guest, and for taking the time to share your experience with the hotel, and the team.

Come back any time!

Hospitably,

Chris Johnson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

Stayed here several times now over the past 6yrs with work HQ in Northlake.
Rooms are spacious and well appointed, with a nice work space. Internet facilities are good.
The bar downstairs is ok, but the food menu needs some work to accommodated business travellers who don't necessarily want heavy and greasy in the evening.

  • Stayed: July 2013, traveled on business
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Thank Jaundiced_Eye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded July 31, 2013

Jaundiced_Eye,

Thank you for taking the time to share your experience, and for your continued loyalty. I am excited to share that we have a new Executive Chef, Robert Packer, who is as I type updating and enhancing our menus to provide a much more refined, and expansive offering of fresh, seasonal dishes with a regional flair featuring the best foods from our own back yard!

I am looking forward to your input on the new menus!

Hospitably,

Chris Johnson

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Reviewed July 30, 2013

I called around to get the best value and I called this hotel directly. The Internet had said rooms with two queens were gone, but when I called the hotel not only were they extremely helpful but steered me to a fabulous discount. We did not have much time to stay (arriving late and then checking out early) but we were pleased with the overall quality of the hotel. The only knock is the breakfast that was offered was in the restaurant which one had to sit down, order and then pay. We could not grab a quick free bite before we left.

  • Stayed: June 2013, traveled with friends
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Thank Robyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded July 31, 2013

Robyn B,

We do have a great staff, and are actually in the top 25% of the brand when it comes to over all guest satisfaction. We are glad you stayed with us, and I encourage you to sign up with our HHonors program to gain opportunities like breakfast from our pick your perks options, it's one of the best travel rewards programs in the business.

Come back and see us soon!

Hospitably,

Chris Johnson

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Reviewed July 26, 2013

Hotel location is great, not too far away from highways. I enjoyed the on site restaurant/bar however menu was a bit limited and pricey. Room was not too bad and the bathroom was very clean and a good size. Only issue I had was all the noise that carried into my room from other guests waiting for an elevator. Aside from that staff was great and price was affordable during my 2 nights.

Room Tip: Choose a room at the end of each hallway as far away from the elevators to avoid guest noise. I wish...
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  • Stayed: July 2013, traveled with family
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Thank 4CAST01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded July 31, 2013

4CAST01,

Thank you for staying with us, and for providing us great feedback. Occasionally we do have some groups that can be a little loud and rowdy, but actually that is not typical of our hotel.

I will share your comments on cleanliness with the housekeeping team, they do a terrific job every day making sure our rooms are clean and fresh.

We look forward to having you back as our guest.

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Reviewed July 21, 2013

I did not want to be in Oakbrook, IL but this hotels service and quality rooms made up for that.

It is also near an amazing place to have a conference. And if you get bored, you can go to the huge shopping mall across the way.

  • Stayed: March 2013, traveled on business
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Thank voyagerprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this reviewResponded July 23, 2013

ebonytoronto,

We do boast some of the best meeting space in the Western Suburbs, and we are very proud of the fact that all of our Audio Visual for meetings is powered 100% with renewable wind energy. We are always focused on providing great service, and outstanding meeting facilities, with great food, we just also think that we can do that and reduce the carbon footprint of every meeting!

Hospitably,

Chris Johnson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Hotel Chicago Oak Brook

Address: 1909 Spring Rd, Oak Brook, IL 60523-3923
Phone Number:
Location: United States > Illinois > DuPage County > Oak Brook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Oak Brook
#3 Family Hotel in Oak Brook
Price Range: $103 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
Number of rooms: 428
Official Description (provided by the hotel):
The Doubletree Chicago Oak Brook is the perfect location for your leisure or business trip. Close to O'Hare and Midway Airports, just 18 miles to Chicago, walking distance to Illinois' largest outdoor shopping mall, and convenient to the Metra Train, zoo, theaters, and golf courses. Book a Chicago weekend escape with all the fun and attractions without the downtown Chicago expense. Hotel features FREE parking, local transportation and warm chocolate chip cookie with walnuts, at check-in. ... more   less 
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Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree

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