we were shopping at Oakbrook Mall where Maggiano's is located and decided at 4pm to grab a early dinner. The wait was 1 1/2 hours. The service was good and the food was good and plenty of it. The restaurant is always crowded and it is loud so not a good place to go for a quiet conversation. They food is all the normal Italian food nothing out of the ordinary, which is fine with me. They do have a bar to wait in but don't count on getting a seat it is rather small for the number of people waiting. We were able to shop for a while and return closer to our seating. We will go back but I will make a reservation 1st!