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“2nd Home If Working In The Area.........”

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Extended Stay America - St. Louis - O' Fallon
Ranked #9 of 12 Hotels in O'Fallon
Chicago, Illinois
Level Contributor
4 reviews
“2nd Home If Working In The Area.........”
Reviewed April 10, 2013

So usually my job sends me to MO or Southern, IL often. I stayed here the 1st time and LOVED IT! The front desk staff are pleasant, helpful and friendly! Customer service AT IT"S BEST! I have been back several times since and is ALWAYS.....CLEAN, QUIET (EVEN BY THE ELEVATORS) AND STAFF IS ALWAYS AVAILABLE! I'm on my way back tomorrow actually! KUDOS TO THE LADIES AT EXTENDED STAY O'FALLON, IL!

Only thing missing is the work out room!

Room Tip: 2nd floor .....middle rooms are the best
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  • Stayed March 2013, traveled on business
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Helpful?
Thank CGFUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Region39, Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review, April 11, 2013
Thank you for your great review of our property. I'm glad that you have chosen us to be your 2nd Home. There is no better compliment and this makes our staff thrilled to know that we have made you feel that way. Thank you again for sharing your experience with us. We look forward to welcoming you "Home".
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69 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Evansville
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 18, 2013

Stayed at this location located just east of St Louis MO for 4 evenings. The hotel staff could not have been any friendlier and the hotel is located just off of the interstate near many shopping and dining places. The hotel is very clean and looks to have been updated recently. My only mild complaint would be that the kitchen in our room looks like it could use an updating in the future. The room itself was bery clean and comfortable.

Room Tip: I would suggest a traveler staying in this area to give this hotel property a shot. We will definat...
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  • Stayed February 2013, traveled as a couple
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Helpful?
1 Thank Indiana206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Region39, Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review, March 19, 2013
Thank you for your great review of our property. I'm thrilled that your stay was a wonderful experience for you. One of the greatest rewards of my job is receiving positive feedback about ones stay and creating a "home away from home" for our guests. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!
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Rolla
2 reviews
Reviewed January 15, 2013

My job requires me to be away from home one night a week. Of all the hotels around O'Fallon, this is the best one! The price couldn't be better and the girls at the desk are awesome and VERY nice. My second stay with them, Dana and Kellie remembered me. Every time I go in there they welcome me back! My room is always clean and smells fresh. I love being able to prepare food in my room and not have to go find somewhere to eat. I will never stay anywhere else when I am in O'Fallon!

  • Stayed January 2013, traveled on business
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    • Cleanliness
    • Service
Helpful?
Thank Jackie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Region39, Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review, January 17, 2013
Thank you for taking the time to write such wonderful things about your stay at our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. I am excited to share your wonderful comments with the staff, specifically Dana and Kellie.

Once again, I and the entire staff at Extended Stay America - O'Fallon, IL thank you for you very kind words and we'd loved to see you here again. Please don't hesitate to call on me for your future stays here or at any other brand location.
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Richmond, Virginia
2 reviews
Reviewed December 18, 2012

I have stayed at quite a few Extended Stay properties before and had been VERY disappointed with the condition of the rooms. I know it is an extended stay property but come on, the room can be at least 2.5 star decent, but upon arriving to my room at this location, I was impressed. My room was very nice, new comforters, bed was rather comfortable, clean rug and hardwood floor, no burn marks or stains, and for the first time I was able to sit in a chair in the room without being scared of the many stains showing. I also had to do laundry, laundry room was clean! No trash, lint, nothing anywhere. The everning desk clerk was very nice as well. If I have to return to stay at an Extended Stay in the St. Louis area, this would be the location. I hope all the rooms were as nice as mine was. Thank you for restoring my faith in this hotel chain.

  • Stayed December 2012, traveled on business
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Helpful?
Thank blueblazer007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Region39, Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review, December 20, 2012
Thank you for your glowing review of our hotel. Whenever I read comments like yours it always give me such great pleasure. The entire staff at Extended Stay America - O'Fallon, IL strives to provide friendly service, clean rooms and comfortable surroundings ensuring our guest feel like "home away from home ". It is so rewarding to know that we were able to do that for you. We look forward to seeing you again, should your travels bring you back to our area.
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Mundelein
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2012

I have never stayed at an Extended Stay before and I will most certainly come back! Even before I arrived, I had to call the hotel a couple times and I spoke with Autunm and she was so sweet and very helpful with all my questions. When I arrived, Autumn was at check in and she immediatly knew who I was! Ran into Dana the assistant manager when we got to our room and she hooked us up with fresh new fluffy pillows! :) They always greeted me & my boyfriend by our first names and went above and beyond to make our stay enjoyable! Thank you Dana and Autumn!! :-) Becky & Matt

  • Stayed September 2012, traveled as a couple
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Helpful?
2 Thank Becky K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review, September 20, 2012
Becky & Matt - Thank you so very much for your glowing review of our hotel. The staff and I strive to provide friendly service, clean rooms and comfortable surroundings ensuring our guests feel like they are in their "home away from home". It is so rewarding to know that we were able to do that for you both. I am excited to share your wonderful comments with the staff, specifically Dana and Autumn.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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O'Fallon, Illinois
1 review
Reviewed September 10, 2012

Very nice and clean rooms. Housekeeping was wonderful and the staff was very professional, helpful and friendly. I will definitely stay here again next time I am in this area! A special thanks to Dana, Kelly and Diane! Super hotel with lots of restaurants and shopping close by.

Room Tip: The back side is in the shade in the afternoon and the windows (2) open up for fresh air!
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  • Stayed September 2012, traveled on business
    • Value
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Helpful?
Thank jimmyjam55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review, September 14, 2012
I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other brand location.
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blue mound,il
1 review
Reviewed August 26, 2012

We were pleased with this hotel. It was very clean and the staff were helpful and friendly. The kitchen was a good idea where you can make your own meals without having to go out and spend more money. It was close to lots of attractions and points of interest and shopping within a few minutes away. The only downside that there was no pool, hairdryer and a few other things you find in other hotels. I am recommending this place to my friends and I would probably stay here again.

  • Stayed August 2012, traveled with family
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    • Cleanliness
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Helpful?
Thank kjh77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - St. Louis - O' Fallon, responded to this review, August 28, 2012
Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - St. Louis - O' Fallon

Property: Extended Stay America - St. Louis - O' Fallon
Address: 154 Regency Park, O'Fallon, IL 62269-1879
Phone Number:
Location: United States > Illinois > O'Fallon
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 12 Hotels in O'Fallon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - St. Louis - O' Fallon 2.5*
Number of rooms: 89
Reservation Options:
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Also Known As:
Extended Stay O'fallon
O'fallon Extended Stay
Extended Stay America - St. Louis - O' Fallon IL

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