My experience at this Econo lodge was terrible to say the least. The manager or perhaps owner himself Mr. Joseph Chang does not understand the basics of customer service. My car needed a battery boost, in order to access the car's hood the car on the right would have to be moved. To my good luck, or so I thought, the car was a rental car rented by the front desk clerk. The clerk asked permission for a moment to leave her position, to be able to move the car. Mr. Joseph Chang's reply "no way", then turning to me and saying it is your problem call a tow truck. Having no choice so I did. May I note there were no customers at the time at the front desk the walk to move the car was approximately 35 feet, and Mr. Joseph Chang did not appear overly busy at all, for he had at least 10 minutes to lecture me that it was not his job to help me! The customer that is. Don't
expect any basic service at this one, stay at your own risk.
- Official Description (provided by the hotel):
- Truck & trailer parking. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 North Lake Hotel Northlake