My wife and I travel to this location everytime we need to take a quick break and get some alone time in from the kids. This hotel is always nice, clean with comfortable rooms and the food is great. My only complaint is the service....we had a Romance Package with in room breakfast the next morning and the staff gave us the wrong vouchers upon arrival so that was a lot of back & forth hassel about what package was reserved and after dinner our trays from the night before were left at our door all night and never picked up. The following morning we were waiting for breakfast wondering why it had not came just to find out our menu request was never picked up. Just too many hassels for a "supposedly" relaxing break my wife and I needed. They dropped the ball too many times for me but I came back to give them another chance, but We won't be back for a long time. Tired of the same bland forest view rooms as well.
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- Also Known As:
- Hilton Northbrook Hotel Northbrook
- Northbrook Hilton Hotel
- Hilton Hotel Northbrook