So the story is...booked this place in Hotwire for a brief vacation with my wife. Would not have picked a hotel without an indoor pool because this is something we enjoy. However, when we arrived and checked the place out, noticed the indoor pool area was very cold, the pool itself was an ok temperature and the hot tub was tepid, not even slightly hot. Complained immediately, received a contemptuous look and a "oh I'll tell maintenance." Returned 6 hours later, thinking maybe at least it'd be warm enough in the pool area to spend a brief time there. Still freezing. Complained again, response a little better but too late for us since only spent one night. Other than that nice place...if staff treatment, pool and jacuzzi don't matter to you.
- Official Description (provided by the hotel):
- Sheraton Chicago Northbrook Hotel, conveniently located in the North Shore of the Chicago area, offers a stylish and comfortable stay for all guests, whether visiting for business or pleasure. ... more less
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