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Review of Comfort Suites

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Comfort Suites
Ranked #6 of 11 Hotels in Normal
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94 reviews from our community

Traveler rating
    30
    47
    15
    1
    1
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31
24
5
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Manteno
Level Contributor
105 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed March 15, 2013

We stayed overnight after seeing a play at Conklin's Barn 2 Dinner Theater in Goodfield, IL. It was not on the main drag to ISU but close to shopping and restaurants. The room was clean but a little worn but very very quiet on the top floor where we stayed. We will definitely try to stay again when in the area.

  • Stayed February 2013, traveled as a couple
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Helpful?
Thank handyrandy6201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 3, 2013

Was in town for the IHSA Girls Basketball Finals and it truly felt like "my home away from home." The room was nice and clean, staff friendly and the bed extra comfy. In my travels this summer I am looking to stay in Comfort Suites hotels, fingers crossed that I will be just as satisfied......

  • Stayed March 2013, traveled on business
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Helpful?
Thank Valerie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Central Illinois
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 25, 2013

The room was big and appeared clean as did all areas inside and outside the hotel. However, my room had a horrible smell. After I left the window open for a while, I realized that the smell might have been coming from the bathroom that appeared to be extra clean. I can't really say what the smell was or why it was so strong. Perhaps it was coming from the vents.

The pool and hot tub area was extremely and breakfast featured hot items (such as sausage and egg or biscuit and gravy as well as cereals (hot and cold) and fruit. There were cookies, coffee, and tea in the lobby at night which was nice and free newspapers.

The staff was friendly and the room was quite but never quite dark.

  • Stayed February 2013, traveled on business
    • Value
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Helpful?
Thank LJC67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BloomingtonHI_GM, General Manager at Comfort Suites, responded to this review, February 28, 2013
Thank you for your feedback and kind words about our hotel. We try our best to meet the needs of our guests and I want to thank you for bringing the issue to our attention. We recently did some painting in our guest room bathrooms, I believe this is the order you encountered. Please except my sincere apologies and know the issue has been address and resolved. Guest satisfaction is of the utmost importance and we are always looking for ways to improve. We hope you give us a chance to make things right and try the Bloomington/Normal Comfort Suites again next time you find yourself in the area.

Sincerely,

Sandra Rivera General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missouri
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 7, 2013

We booked this hotel for a wedding and had a great experience. We were traveling with my elderly mother and the staff went out of their way to accommodate our every need. Snow fell overnight and as I looked out the window I observed the hotel worker shoveling around every vehicle parked in a handicapped parking space on the lot. This little gesture meant a lot when I was dressed up and trying to get an 83 year old into our vehicle.
The breakfast was fabulous. Hot eggs, bacon, make your own waffles, oatmeal and fresh fruit salad were the extra touches that made it stand out from the usual "continental breakfast".

We had a suite and the sofa bed was very comfortable. When I asked for an extra blanket the staff delivered TWO within minutes.

I would recommend this hotel to anyone.

  • Stayed February 2013, traveled with family
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Helpful?
Thank djgtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lombard
Level Contributor
95 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 27, 2012

We ended up at this hotel after getting stuck on the expressway for several hours. We were very tired when we checked in and were just looking for a clean room to spend the night in. We were pleasantly surprised by the hotel when we got to the room - the rooms were updated, spacious, and clean. The bed was very comfortable and we got a good night sleep. Also, the price was very reasonable. We couldn't have ended up in a better place for the night.

  • Stayed December 2012, traveled as a couple
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Helpful?
Thank LombardJess1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Level Contributor
125 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed October 21, 2012

My husband, daughter & I spent one night at this hotel & we were very happy with our choice. Our suite had a king bed, sleeper sofa, TV, microwave & small refrigerator. It met all our needs for one night. Our room was on the 2nd floor & was very quiet all night long. This hotel is conveniently located right off the highway. There are plenty of restaurants, including a Bob Evans, nearby.

This Comfort Suites had the BEST free breakfast we have had in a hotel in years! We all enjoyed it - great variety of food.

Highly recommend this hotel if you are passing thru Bloomington, IL or need a place to stay for a few nights.

  • Stayed August 2012, traveled with family
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Helpful?
Thank miffie98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 310 Greenbriar Dr Ste B, Normal, Bloomington-Normal, IL 61761
Phone Number:
Location: United States > Illinois > Bloomington-Normal > Normal
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Normal
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Bloomington Comfort Suites® is conveniently located off Veterans Parkway with easy access to Interstate 39, Interstate 74 and Interstate 55. This Normal, IL hotel near Bloomington is close to area attractions and businesses like U.S. Cellular Coliseum, The Shoppes at College Hills, the Eastland Mall, David Davis Mansion, Miller Park Zoo, McLean County Museum of History and the Children's Discovery Museum. The State Farm Insurance headquarters is just down the road. ... more   less 
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Also Known As:
Comfort Suites Bloomington / Normal Hotel Normal
Comfort Suites Normal, IL - Bloomington-Normal
Normal Comfort Suites

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