Having an athlete at ISU, we travel to Bloomington Normal a number of times a year for games and visits and have stayed at every Hilton and Marriott property in the area. There is no contest. . .this hotel trumps them all in terms of property and service. On my most recent visit, Jesi was fantastic in helping me to get into my room a few hours early so I was able to get some work done while I was there. The hostess in the concierge lounge was pleasant and clearly took pride in her work. . .so nice to see these days. And the bellmen/valet are just great. I only have a couple of criticisms. . . Housekeeping was adequate, but much below what I have seen in other hotels (I travel quite a bit). I always tip housekeeping and we came back to find pillows still on the floor, bed was made, but rumpled, wrappers still laying around. . .just those things that you would expect to be taken care of in a hotel of this level. In addition we noted that dishes sat in the hall for very long periods of time (usually all day or all night). You would expect someone to be walking the floors periodically to catch that. Also the parking rate is ridiculous for a town this size. Don't bother with the Hiltons in this town. . .stick with the Courtyard or this hotel. . .you will be much happier!
- Official Description (provided by the hotel):
- The only AAA Four Diamond Hotel between Chicago and St. Louis. We have two concierge floors with a private lounge for your most important clients. Four Diamond service as only Marriott and John Q. Hammons can provide and a location directly between uptown Normal and Illinois State University. We are also within walking distance of the Amtrak station. The only hotel in town to provide covered parking and a skywalk from the town's adjoining garage. ... more less
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- Also Known As:
- Bloomington - Normal Marriott Hotel And Conference Center
- Bloomington - Normal Marriott Hotel Normal
- Bloomington-Normal Marriott Hotel & Conference Center IL