I brought a group of students down to stay at the hotel while we attended the annual high school theatre festival at ISU. I could not speak more highly of the experience. We have stayed at this hotel before, and every time we go to the festival, we are astounded by the staff, the rooms, and the overall service.
The facility was beautiful, and the staff- especially Fily- were so warm and welcoming. We were forty people, but the countless high school students that were staying there during the weekend probably provided challenges for the staff. They were incredibly efficient, knowledgeable, and attentive. Service with a smile was the name of the game.
Of all the hotels that we have stayed at while attending the festival, this is the most respectful and accommodating. As a teacher, I am very aware of hotels that treat my students like they are potential problems just because they are teenagers. The first day we arrived, Stephanie put my worries at ease. I was never nervous about the staff or rooms being less than the best!
I highly recommend this hotel for groups!
- Official Description (provided by the hotel):
- Bloomington-Normal Marriott Hotel & Conference Center is the only AAA Four Diamond hotel between Chicago and St. Louis. We have two concierge floors with a private lounge for your most important clients. Four Diamond service as only Marriott and John Q. Hammons can provide awaits at our hotel in Normal, Illinois. Stay with us and enjoy a location directly between uptown Normal and Illinois State University. We are also within walking distance of the Amtrak station. We are the only hotel in town to provide covered parking and a skywalk from the town's adjoining garage. ... more less
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- Also Known As:
- Bloomington - Normal Marriott Hotel And Conference Center
- Bloomington - Normal Marriott Hotel Normal
- Bloomington-Normal Marriott Hotel & Conference Center IL