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Terrible
1 review
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Overview
Rental Home -
5 Bedrooms, 5 Bathrooms, Sleeps 18
Nauvoo, Illinois

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

akotter
Atlanta
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect way to ruin a family trip”
Reviewed September 23, 2015 for a stay in August 2015
2
people found this review helpful

Our large family had planned a reunion for next year and reserved two homes to accommodate us. Once we secured the contract and made our down payment our family started making travel plans. Unfortunately for us the owner decided they'd rather have the houses that week. So despite having a contract and a down payment our reservation was cancelled. The less than helpful staff simple told us we were simply out of luck, apparently because the owner was more important.

After scrambling and re-arranging the travel of dozens of people we were able to get better accommodations at a better price at the Nauvoo Villas. They were also willing to not go back on their word and their legal contracts on whim. I'm glad not every rental company in the area is dishonest.

Never make a reservation for this property unless your willing to take the risk it can be cancelled on a whim.

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Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 1, 2015
I have no idea what you are taking about as we have never even taken a reservation for you and certainly did not cancel it. You must have us confused with another property.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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