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“Halways smell and lazy staff”

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Best Western U. S. Inn
Ranked #1 of 1 Hotels in Nashville
Certificate of Excellence
Reviewed November 25, 2013

You may get a non-smoking room but the halls stink of smoke. The would rather go out and have a smoke than tend to any problems. Will look for other accommodations next time we are in town. The rooms looked clean and did not smell like the hall way.

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Best Western
Thank Tyson M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 - 142 of 174 reviews

Reviewed November 11, 2013

We stayed at this Best Western in late October 2013. The hotel was clean and modern, the bed was comfortable, and it did not seem any noisier than other hotels I have stayed in. The location was very convenient, there was ample parking, and there is a cute diner right next door. The staff was friendly, and when I called the front desk after midnight to complain about noisy teenagers jumping on the bed upstairs they actually followed up with the offenders (we heard the kids bragging at breakfast that someone had complained about them). I felt like the value for the room rate was good, and I was very impressed with the choices for breakfast.

My one complaint is that the whole place smelled like cigarette smoke. I had asked for a non-smoking room, and everything we brought with us (jackets, duffel bags, purse) smelled like stale cigarette smoke for a couple of weeks afterward. My BF has allergies and asthma, and the cigarette smoke caused problems with his breathing. I'm not sure it would have been any better at any of the surrounding hotels, though, to be honest, and we will probably stay here again on our next trip.

  • Stayed: October 2013, traveled as a couple
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Thank Nicole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

Great hotel clean rooms friendly staff and breakfast and the coffee was top rated .The handicapped room was nice but the bed was alittle too tall for me to get in and out of by myself.Nice place besides that issue.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Best Western
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 30, 2013

a quickly planned trip,had some time to get out of the house,weather was great..put together at the last minute. had been wanting to go a BBQ restaurant in that area.and also there just happened to be a artsy craftsy festival.so put the two together.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Best Western
Thank slim729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2013

I stayed at this Best Western while driving to Utah. It's very convenient to I-64, clean room and the king bed was very comfortable. It's an older hotel and I was a bit worried about that because it was also fairly cheap compared with the other hotels in the area. I was so pleasantly surprised. Flat screen TV. The room was a little small but the king bed had very clean smelling linens. The shower had good pressure and plenty of hot water. The continental breakfast was surprising also. It had cereal, fruit, pastries, pancakes, waffles, juices and milk. Again this is a small, older hotel but the price was great when all I wanted was a clean room and a clean comfortable bed. I got that and more.

  • Stayed: August 2013, traveled with family
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Thank Loretta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

The hotel itself was fine. The staff carried out routine requests easily enough - check in, check out, what's for breakfast. But the simplest of abnormal requests - a tire pump to fill up the tires on the ONLY valet cart they had - was totally unfulfilled - for 2 days. Not impressive to me.

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Best Western
1  Thank MsMouse10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2013

A travel bright spot. Respectful, courteous staff. Speedy check-in and check out. Clean rooms with all the accommodations. Breakfast was good and hot. Pool was clean. Overall, this hotel is well maintained inside and out. Rooms are fresh with recent updates of carpeting and furniture. Thank You Best Western of Nashville it has been both a pleasure and a honor.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
Thank CARRIE C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Best Western U. S. Inn

Address: 11640 State Route 127, Nashville, IL 62263-2626 (Formerly BEST WESTERN U. S. Inn)
Phone Number:
Location: United States > Illinois > Nashville
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Nashville
Price Range: $81 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western U. S. Inn 2.5*
Number of rooms: 48
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