I have been staying here for a month because of work and it has been great. My room is cleaned once a week by the most friendly hotel keeper Ella and Raslyn. Anytime I need clean towels etc I get them. I've had to extended my stay a few times and it was very easy to do even if I'm not at the hotel I was able to call to do this. The manager Rachael is very helpful and friendly. She would go out her way to help you in anyway possible.
I had family that visited for 10 days during hurricane Irma and Rachael and her staff treated them like their own family which I appreciated. Any issues that we might have had during my stay and or their she made sure it was taken care of. I recommend Extend Stay America Chicago Naperville West to you.
I would also like to add as a reminder to anyone if you have a problem report it, thats the only way it will be taken care of. More
- Free Wifi
- Free Parking