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Extended Stay America - Chicago - Naperville - West
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  • Free Wifi
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Savings alert! 29% below average rates

The price you found is 29% lower than this hotel's average rate of $113/night.

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Savings alert! 31% below average rates

The price you found is 31% lower than this hotel's average rate of $172/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (105)
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Reviewed March 28, 2013

Everything was clean and working. Staff was friendly and helpful. Breakfast was on time and mostly stocked. Price was resonable for the area. Monthly discounts were offered. It would be nice if their was a workout room and pool.

  • Stayed: March 2013, traveled on business
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1  Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-ESA, Manager at Extended Stay America - Chicago - Naperville - West, responded to this reviewResponded March 29, 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.

Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2013

The staff really makes me feel welcome, and the rooms are also very clean. The renovation enhances the stay with its brightly colored rooms. The breakfast makes it very convenient for me because I don't always have the time to make breakfast. Plus, the location is very convenient to the restaurants nearby when I don't feel like eating in. When I do eat in, it's just like eating at home with all the kitchen amenities each room has. Overall, my experiences staying here have been beyond wonderful.
Its just great!!!

Room Tip: Its nice, no complaints.
  • Stayed: March 2013, traveled solo
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1  Thank Suraj S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-ESA, Manager at Extended Stay America - Chicago - Naperville - West, responded to this reviewResponded April 8, 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 24, 2013

Clean rooms, friendly accomadating staff. Bring ur own blanket tho - thin polester bedspread that slides onto the floor as you sleep. Kitchen a plus. Not fancy but half the price of rooms at more upscale hotels!

  • Stayed: February 2013
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4  Thank Likeadeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-ESA, Manager at Extended Stay America - Chicago - Naperville - West, responded to this reviewResponded February 25, 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2013

The staff really makes me feel welcome, and the rooms are also very clean. The renovation enhances the stay with its brightly colored rooms. The breakfast makes it very convenient for me because I don't always have the time to make breakfast. Plus, the location is very convenient to the restaurants nearby when I don't feel like eating in. When I do eat in, it's just like eating at home with all the kitchen amenities each room has. Overall, my experiences staying here have been beyond wonderful.

Room Tip: Try to get the first floor rooms, they are the best in terms of quality.
  • Stayed: February 2013, traveled on business
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3  Thank Kartik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-ESA, Manager at Extended Stay America - Chicago - Naperville - West, responded to this reviewResponded February 11, 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2013

I just stayed here recently for over a month and I gotta say it was quite a pleasant experience. My office was just down the road on Diehl and the hotel is located just off the highway I-88, so the location for me was quite favorable. They also have a clean kitchen inside the rooms and with Meijher 24 hours just down the road on Rt. 59 I used to have fun cooking though I inadvertantly started the smoke alarm once hehe. And there are plenty of food options in the proximity of the hotel.
I only got ticked off once when I was watching a game on the tv and the reception went blank for almost 15 mins due to bad inclement weather. But you gotta really blame Dish for that. Otherwise my experience here was thoroughly satisfactory. The staff are very nice and helpful and they have good coffee and some breakfast items in the morning in the lobby.
My corporate travel dept arranged for the trip and the stay but I checked around later and found that their prices are quiete competitive compared to the other hotels in the area. and for the benefits you get I gotta say that this is a really nice place to stay for the money. Especially if your staying for a longer time.

  • Stayed: January 2013, traveled on business
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1  Thank RenNac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HM-ESA, Manager at Extended Stay America - Chicago - Naperville - West, responded to this reviewResponded February 14, 2013

Thank you for your great review of our property. I'm glad that enjoyed our Grab and Go Breakfast as well as finding the in room kitchens and central location of the hotel convenient. Thank you again for the compliments on staff and cleanliness of hotel. We look forward to seeing you again, should your travels bring you back to our area

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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