We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasantly surprised!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Fairfield Inn & Suites Chicago Naperville
Ranked #8 of 18 Hotels in Naperville
Certificate of Excellence
Indianapolis, Indiana
2 reviews
“Pleasantly surprised!”
Reviewed July 11, 2011

After we lost our reservations at a nearby hotel last minute, we went to the Fairfield hoping they would have a room available. Luckily there was one that had been cancelled and the front desk staff was so helpful in getting us situated, despite it being nearly 3 in the morning. The continental breakfast was delicious and the rooms were very nice. Really enjoyed the stay here!

Stayed July 2011, traveled with friends
Helpful?
Thank sophia_lilian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FFISNaperville, Manager at Fairfield Inn & Suites Chicago Naperville, responded to this review, July 13, 2011
Hello,
Thank you for your very nice comments! I am very happy that you enjoyed your stay with us and that my staff was helpful in assisting you. Hope you had a great trip home, and we look forward to seeing you again if in the area.

Thanks again,
Andrew
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

210 reviews from our community

Traveler rating
    89
    76
    35
    7
    3
See reviews for
75
32
9
65
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Lexington, Kentucky
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 19, 2011

Andrew assisted me in releasing funds that was being held by my bank. I called Andrew about 3 times and he was so nice, patient and understanding. My bank needed a letter from fairfield inn stating that they have no intention of collecting the funds that is used to hold the room. My bank wanted to hold it for 30 days!

Thank you Andrew you are awesome. I don't think anyone would have went over and beyond like you did. Thank you so much. This is the reason why I only stay a Marriott hotels. You treat your guest as though you have known them forever!

Thanks again

Doris Davis

  • Stayed May 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dorisdavis64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 12, 2010

Me and my family go to this hotel every year before going to the Wis Dells Waterpark. We go again in 6 days. An employee told me that she heard the fire alarms go off when I rang the bell on the elevator; so the fire alarms probably go off too often, although I have never heard them. My room didn't have a fridge; but was decent. The pool went from 3 1/2 feet deep to 4 1/4 feet deep. The spa was about 2 feet deep. Quiet hotel. Very nice.

  • Stayed July 2009
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john12360763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 10, 2010

Very small lobby, the breakfast room was 90 degrees, and the rooms are on the small side. I could have lived with all of the those things, but we could hear everything the folks said in the neighboring room. They weren't being overly loud, just having a fun evening of conversation, but we could literally hear every word. Their conversation went on until well after midnight, so we got very little sleep. There are better places to stay in Naperville.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jmacMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Level 4 Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 12, 2010

This is a comfortable, clean hotel with a friendly staff. The free breakfast is generous and the facilites are up to date and in great shape. The hotel is walking distance to restaurants and shops and minutes away from major roads.

It's a basic hotel that is a great place in the bargain/family hotels. A fair price for a decent hotel.

  • Stayed April 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dctraveler03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Level 5 Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 16, 2008

What we were looking for: A inexpensive stay at a quality property. We would be staying the weekend, but primary activities were off-premises with relatives.
Arrival was handled quite well. Very courterous and welcoming.
However (only of the only low-lights of the trip!) the keys that were issued did not work. The manager came down with new card keys and personally checked that they worked!
Room was decorated in the 'new' look at Fairfield that is being rolled out.
Room/hallways were very quiet, even though we were just a few doors from pool/exercise room.
Breakfast was included. Breakfast bar includes waffles, french toast, cereals, rolls, bagels fruits, juices, coffee, tea. I good variety for a simple breakfast.
Room contained a king bed, desk and chair and an additional chair that included a footrest/ottoman/hassock (whatever you want to call it)
Air conditioning was good.
Area includes a Mortons, a big local Italian restaurant(I forget the name!)
Nights were very quiet, even though it was obvious there were guests from one or more weddings, staying there.
Checkout was smooth.
On another note, I have also stayed at the Courtyard next door. It would be a toss-up where I would stay when up here again. If I wanted on on-site restaurant, I would probably stay at the Courtyard, but other than that, the two are about equal, if all you are looking for is a place to sleep for the night.

  • Liked — Great room at a great price.
  • Disliked — There is little to knock!! Forced to something, I would say the desk chair was not as good as other places.
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank xzr1tv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Ohio
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 23, 2007

We stayed at this hotel as an alternative to staying in Chicago. It fit our budget much better than a City hotel, and was a five minute drive to the train station, which was very convenient for us. Our room was just a tad on the small side, but we didn't really need much space, just a place to sleep and shower. The room was clean, and cleaned every day that we were there, and there were no unpleasant odors. The walls are pretty thin, but we were at the end of the corridor, so our room was quiet. The bathroom was adequate and clean. The beds were comfortable, if nothing special. We asked for extra towels, and while we had to go get them from the front desk, the staff was polite and provided them right away. The free breakfast is a good deal, especially for families with kids, with the usual food to choose from, including waffles, bagels, yogurt, microwave sandwiches, fruit, cereal, and the like. There aren't many tables to sit at, so the breakfast room, while good sized, was usually quite busy and full. The pool is small, and to call it heated would be generous--to my touch it was cold. The hot tub is basic, but nice for a few minutes after a long day of sightseeing. We actually found several restaurants within a 10 minute radius, and downtown Naperville, no more than 10 minutes from the motel, is actually a fun place to visit. Just be careful on weekend nights, it becomes an extremely busy place. Otherwise, I highly recommend following the signs into downtown Naperville and taking some time to eat and look around. There is a McDonalds just down the street from the hotel, and chain restaurants, including a Dunkin Donuts, a few minutes away. You are not going to walk to them, but they are just a quick drive away. All in all, an average but perfectly nice hotel, and we have no reason not to return someday.

  • Liked — location, price
  • Stayed July 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brighterworlds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Naperville hotels
0.1 mi away
Embassy Suites by Hilton Chicago-Naperville
0.2 mi away
Country Inn & Suites By Carlson, Naperville
4.1 mi away
Fairfield Inn & Suites Chicago Naperville/Aurora
Show Prices
Show Prices
Show Prices
0.1 mi away
Hampton Inn Chicago Naperville
0.2 mi away
Courtyard Chicago Naperville
Courtyard Chicago Naperville
#9 of 18 in Naperville
159 reviews
3.8 mi away
Hotel Arista
Hotel Arista
#2 of 18 in Naperville
430 reviews
Show Prices
Show Prices
Show Prices

Been to Fairfield Inn & Suites Chicago Naperville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairfield Inn & Suites Chicago Naperville

Property: Fairfield Inn & Suites Chicago Naperville
Address: 1820 Abriter Ct, Naperville, IL 60563-9368
Phone Number:
Location: United States > Illinois > Naperville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Naperville
#9 Family Hotel in Naperville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Hotwire, Marriott, Travelocity, Priceline, TripOnline SA, Cheap Tickets, Cancelon and HotelQuickly so you can book your Fairfield Inn & Suites Chicago Naperville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing