We return to this area several times per year to see our grandchildren and one of our highlights is a hotel stay and an all day pool visit for some special moments with these precious kids. We check in specifically on Friday night to attend a Gala event then picked our grandchildren up only to enter and Ice Cold pool. Could not have been more than 60-65 degrees. Our pool little 7 yr Izzy's lips turned blue after only 15 minutes and we had to take her pack to the room and a warm tub bath to warm her up. We spoke with the manager on duty Saturday afternoon and she apologized and called maintenance. It never did warm up all through the evening. I spoke with the on-duty manager on Sunday and he said they had to add water causing the cold - really! all day! He offered me $20.00 off of a 2 night stay. A been there since Thursday and they said that it was freezing on Thursday and Friday. If you want a hotel it's average at best as there are no pillow-top mattresses here. Very hard mattress and pillows.
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- Also Known As:
- Country Inn And Suites Naperville
- Country Inn & Suites Naperville Hotel Naperville
- Country Inn Naperville
- Naperville Country Inn