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“Nice rooms, phenomenal staff” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Naperville

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Country Inn & Suites By Carlson, Naperville
Ranked #6 of 18 Hotels in Naperville
Valparaiso, Indiana
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice rooms, phenomenal staff”
4 of 5 stars Reviewed July 3, 2013

We were here for a long weekend for a convention that was in the area. We stayed here a couple years ago as well, and nothing much has changed. The room was clean upon check-in, amenities were stocked. Our room was in good condition, other than the fridge being on the fritz. Breakfast was started early for the large number of people that had be up and moving early, which is very appreciated. The hot breakfast did run out the 1st day by 6:20, after it had started at 6, and was not restocked in the time that we were eating bowls of cereal, but the other mornings it was kept full. The pool was nice, not too chilly! There was a lot of noise from a large group of young men that checked in Saturday, but other than that the hotel was quiet. The staff is friendly, always with a ready smile. Housekeeping does a good job as well, which is definitely appreciated! Elevators were quick.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank soozenw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
    238
    114
    50
    42
    10
See reviews for
185
50
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Fairview, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 27, 2013

Stayed here for a graduation trip with my daughter. Everyone was very nice. Room was ok. Nothing special, but clean and comfortable. Could use some updating in bath area. Used shuttle to get to the train and back. Good deal. Overall, a very nice stay.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Miatamama123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 21, 2013

When we first checked in, the front desk was very friendly. However, when we stepped into the hallway near our room there was an overwhelming scent that I believe came from a carpet freshener. The smell got stronger as we entered the room. At least it was a sign of cleanliness. For someone with allergies though, this smell was extremely irritating. My daughter was especially affected by it. When we called the front desk, they were very accommodating and got us a different room that didn't smell as badly. Another thing of note is that the blankets and pillows are filled with feathers, another huge allergen. Thankfully, in the closet there were extra blankets and pillows that were allergen free in a sealed bag. There was a lot of noise in the hallway at night that went on for hours, and it became hard to fall asleep. In the morning, the continental breakfast was okay but nothing special. Overall, I wouldn't recommend this hotel for people with allergies or anyone sensitive to smells. It should be okay for anyone else though, as the rooms were clean and the staff was friendly.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Lady_of_Sealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bartlett, Illinois
1 review
5 of 5 stars Reviewed June 18, 2013

What a great hotel experience! My husband and I had our guests book rooms at the Country Inn & Suites in Naperville after our wedding (5.26.13), and Lauren and the entire team were extremely accommodating! From providing a tour of the facilities prior to booking, to setting up the transportation to/from reception venue for all the guests, to the amazing breakfast in the morning...everything was taken care of! All the guests loved the lobby/recreation part in order to relax and mingle before/after the reception, and the front desk crew were helpful and inviting every moment...even after a long night at a wedding!!! Thank you again to everyone for adding to our amazing wedding weekend, especially Lauren! You guys are awesome!!!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kari P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2013

The location was great, centrally located for Naperville, Oswego, Aurora, Montgomery area.
Rooms are neat, clean, roomy, work efficient. Breakfast was good, lots of choices and changes up a bit each morning. Front desk friendly and helpful. Nice pool area.

Room Tip: room 400...right by elevator but not a high traffic area so easy to access.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank becky w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
5 of 5 stars Reviewed June 14, 2013

What a great experience. The staff cares, the accommodations are excellent, and the location is very hard to beat in terms of considering the entire Chicagoland area. The pool area was very quaint! And it's hard to beat a free breakfast in the morning as well.

Room Tip: The Presidential Suite is hard to beat!
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sue p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Zurich, Illinois
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 3, 2013 via mobile

Staff is very gratious. Check-in experience was pleasant. Rooms are decent. Would recommend for business travel or if looking for affordable stay in Naperville area. There breakfast spread/buffet is great and included in the price. Will be back

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LZfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Naperville

Property: Country Inn & Suites By Carlson, Naperville
Address: 1837 Centre Point Circle, Naperville, IL 60563
Phone Number:
Location: United States > Illinois > Naperville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Naperville
#6 Romantic Hotel in Naperville
#6 Business Hotel in Naperville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Naperville 2.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Country Inn And Suites Naperville
Country Inn & Suites Naperville Hotel Naperville
Country Inn Naperville
Naperville Country Inn

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