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“Graduation Trip”

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Country Inn & Suites By Carlson, Naperville
Ranked #5 of 18 Hotels in Naperville
Certificate of Excellence
Fairview, Texas
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Graduation Trip”
Reviewed June 27, 2013

Stayed here for a graduation trip with my daughter. Everyone was very nice. Room was ok. Nothing special, but clean and comfortable. Could use some updating in bath area. Used shuttle to get to the train and back. Good deal. Overall, a very nice stay.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miatamama123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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598 reviews from our community

Traveler rating
    320
    140
    72
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    15
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Naperville, Illinois
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 21, 2013

When we first checked in, the front desk was very friendly. However, when we stepped into the hallway near our room there was an overwhelming scent that I believe came from a carpet freshener. The smell got stronger as we entered the room. At least it was a sign of cleanliness. For someone with allergies though, this smell was extremely irritating. My daughter was especially affected by it. When we called the front desk, they were very accommodating and got us a different room that didn't smell as badly. Another thing of note is that the blankets and pillows are filled with feathers, another huge allergen. Thankfully, in the closet there were extra blankets and pillows that were allergen free in a sealed bag. There was a lot of noise in the hallway at night that went on for hours, and it became hard to fall asleep. In the morning, the continental breakfast was okay but nothing special. Overall, I wouldn't recommend this hotel for people with allergies or anyone sensitive to smells. It should be okay for anyone else though, as the rooms were clean and the staff was friendly.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Lady_of_Sealand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bartlett, Illinois
1 review
Reviewed June 18, 2013

What a great hotel experience! My husband and I had our guests book rooms at the Country Inn & Suites in Naperville after our wedding (5.26.13), and Lauren and the entire team were extremely accommodating! From providing a tour of the facilities prior to booking, to setting up the transportation to/from reception venue for all the guests, to the amazing breakfast in the morning...everything was taken care of! All the guests loved the lobby/recreation part in order to relax and mingle before/after the reception, and the front desk crew were helpful and inviting every moment...even after a long night at a wedding!!! Thank you again to everyone for adding to our amazing wedding weekend, especially Lauren! You guys are awesome!!!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Kari P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 17, 2013

The location was great, centrally located for Naperville, Oswego, Aurora, Montgomery area.
Rooms are neat, clean, roomy, work efficient. Breakfast was good, lots of choices and changes up a bit each morning. Front desk friendly and helpful. Nice pool area.

Room Tip: room 400...right by elevator but not a high traffic area so easy to access.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank becky w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
Reviewed June 14, 2013

What a great experience. The staff cares, the accommodations are excellent, and the location is very hard to beat in terms of considering the entire Chicagoland area. The pool area was very quaint! And it's hard to beat a free breakfast in the morning as well.

Room Tip: The Presidential Suite is hard to beat!
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  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sue p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Zurich, Illinois
Level 5 Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 3, 2013 via mobile

Staff is very gratious. Check-in experience was pleasant. Rooms are decent. Would recommend for business travel or if looking for affordable stay in Naperville area. There breakfast spread/buffet is great and included in the price. Will be back

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LZfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lebanon, Tennessee
Level 6 Contributor
350 reviews
149 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed June 2, 2013

This location offers spacious rooms, a big lobby (with a billiards table!) and plenty of parking. With a few large meeting rooms also, rooms are spread out and it can be a long walk if you make the wrong turn.

Nice breakfast, in May the landscaping was in bloom and really pretty.

We love the comfortable beds, but the extra heavy duvets are just a bit too much in warmer weather. Triple sheeting would be awesome, or even a lightweight duvet would be preferred.

Room Tip: spread out - be sure you know where the closest entrance is to your room
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Candace R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Naperville

Property: Country Inn & Suites By Carlson, Naperville
Address: 1837 Centre Point Cir, Naperville, IL 60563-9363
Phone Number:
Location: United States > Illinois > Naperville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Naperville
#6 Business Hotel in Naperville
#6 Romantic Hotel in Naperville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Naperville 2.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Country Inn And Suites Naperville
Country Inn & Suites Naperville Hotel Naperville
Country Inn Naperville
Naperville Country Inn

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