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“Great place to stay in suburban Chicago”

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Best Western Naperville Inn
Ranked #6 of 18 Hotels in Naperville
Certificate of Excellence
GreenLeadersBronze level
Springfield, United States
1 review
“Great place to stay in suburban Chicago”
Reviewed August 11, 2013

If you are looking for a great place to stay outside of Chicago, try this hotel in nearby Naperville. It's in a great location with a friendly staff. The hotel is affordable. Check out nearby outlet mall in Aurora.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy P, General Manager at Best Western Naperville Inn, responded to this review, August 14, 2013
Thank you for taking the time to write your review. I am glad that you enjoyed your stay with us. Located off I-88, it is very convenient to get to Chicago and back. Also I am glad to hear that you got to go shopping at the Aurora Premium Outlet Mall which is only minutes away. I hope to see you again when your travels bring you back to the area.

Thank you
Joy Patel
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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436 reviews from our community

Traveler rating
    202
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • French first
  • German first
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  • Portuguese first
  • Spanish first
  • Any
English first
colorado springs, United States
2 reviews
Reviewed August 4, 2013

The room was clean, The staff was friendly. Great place for an overnight stay on the road. It was quiet and far enough off the highway you don't hear cars all night. The area seemed to be a safe part of town and plenty of food choices in the area. The hotel was no frills and an older Best Western. If you are looking for a clean quiet room with this is a great stop.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Sherri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review, August 5, 2013
Thank You for posting your review. Your concerns are now our concerns. I am VERY SORRY that you were here during a morning that there were some issue with our breakfast. I can assure you that is not the norm here. I would be happy to have you return and serve you your breakfast in the morning!
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Pune, India
Level 4 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 2, 2013

This hotel is best hotel for business trip in Naperville .Cleaness of the hotel is good .
Breakfast is best in town.

Special Thanks to Mario and Romiro -who are simply execellent in helping guests.
Also nice view of snow from room .Simply excellent

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SAMBIT_KALINGA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review, August 5, 2013
Thank You for taking the time to post your review. We are very proud of our staff. We work
very hard at the Best Western to provide excellent customer service training to our employees and we are always happy to hear that the guests are recieveing that level of care! We hope that you will be back to our hotel soon!
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Iowa
Level 6 Contributor
109 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed July 29, 2013

We stayed here for a night on the way to Chicago. The room was clean and the beds comfortable. There are a lt of great restaurants nearby. Check in was quick. The only downside was the breakfast. I expected a quick continental bfast; however, the menu was extremely limited, especially when the toaster didn't work and there was no milk (i.e. No cereal or toast). There is a McDonalds a block away if you need something else. This hotel was a good value for the price.

Stayed July 2013, traveled with family
Helpful?
Thank IowaStateTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy P, Director of Sales at Best Western Naperville Inn, responded to this review, July 31, 2013
Thank You for your review! It is always a pleasure to serve our guests and know that they were
pleased with their stay. We hope that you will be back soon!
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Cornwall, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 27, 2013

Stayed there 6 nights. Great staff and excellent service. Nice Clean rooms, with Fridge and Microwave. On the continental breakfast there was a lot of variety to chose from. I would recommend this hotel to anyone

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Stephane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy P, General Manager at Best Western Naperville Inn, responded to this review, July 29, 2013
Thank You for taking the time to post your review. We were very happy to be "your home away from home", while you were here 6 nights. It is our goal to have every guest be as satisfied and happy with their stay as you were, Please come back and see us soon!
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Buffalo, New York
1 review
Reviewed July 23, 2013

Check in was flawless and room was immaculate upon arrival Stayed on 3rd floor with my grandson as we traveled to see a White Sox game for his birthday and to visit with my son who works in nearby area.

Staff was very helpful with driving directions to downtown Chicago and BNSF rail station .

Room was thoroughly cleaned each day during our absence. Fresh linens and towels as expected.

All room items functioned properly (i.e. TV, Sink, Toilet, Bath, Coffee Box, etc). Property is well maintained as well.

Proximity to dining establishments and entertainment is good.

Will definitely stay at this Best Western again.

Signed, Guest in Room 303.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy P, General Manager at Best Western Naperville Inn, responded to this review, July 25, 2013
I appreciate the time you took to write your review. My staff and I truly take pride in offering clean comfortable rooms for a great price with excellent customer service. I am happy that you enjoyed your stay with us and we will look forward to seeing you again in the future.

Joy Patel
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york, United States
1 review
Reviewed July 14, 2013

I have spent many nights there throught out the years and have enjoyed them all.The staff are very helpful when it comes to knowing about how to get to different places. if not they will find a way to help you if they can.I will definitely stay there again.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy P, General Manager at Best Western Naperville Inn, responded to this review, July 16, 2013
Thank you for taking the time to write your review, we value your feedback. I am happy to hear you enjoyed your stay and that my staff did a wonderful job of helping you. I am proud of the excellent customer service my staff provides and that they truly live up to the Best Western "I Care" culture. My staff and I look forward to serving you again.

Joy Patel
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Naperville Inn

Property: Best Western Naperville Inn
Address: 1617 Naperville Wheaton Rd, Naperville, IL 60563-1524 (Formerly BEST WESTERN Naperville Inn)
Phone Number:
Location: United States > Illinois > Naperville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in Naperville
#1 Best Value Hotel in Naperville
#2 Romantic Hotel in Naperville
#3 Business Hotel in Naperville
#8 Family Hotel in Naperville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Naperville Inn 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Best Western is the perfect choice for your stay in Naperville For your dining pleasure there are pleanty of restaurants to choose from. Located near many corporate headquaters such as Lucent Tech, Nalco, Conagra Foods, Office Max, Nicor, BP Amoco and many more. Minutes from beautiful Downtown Naperville and the Riverwalk. Visiting a college in the area, call and ask about our special college rate. Whether travelling for pleasure or business you will enjoy the great rates and an excellent friendly staff. ... more   less 
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Also Known As:
Best Western Naperville Hotel Naperville
Naperville Best Western

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