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“Excellent service made up for older facilities”

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Hampton Inn Chicago Naperville
Ranked #4 of 18 Hotels in Naperville
Certificate of Excellence
Reviewed June 20, 2011

An older Hampton Inn with smaller rooms (no suites). We stayed in a room with 2 double beds and it was cramped. That said, facilities are generally adequate. Breakfast service was excellent. The attendant was very helpful and kept the food well-stocked and very clean despite the large crowd, although breakfast was standard Hampton fare. The shuttle service to the train station was prompt, with no waiting required (unlike other Hampton Inns with a shuttle service).

  • Stayed: June 2011, traveled with family
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Thank CannotEatPrestige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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548 - 554 of 576 reviews

Reviewed June 7, 2011

The rooms are very nice. They were obviously recently remodeled and were done very well. The hotel was very clean and the service staff is top notch. If there were any negatives it would be that the beds were double rather than queens and the bathrooms, though ver nice and clean are a bit small. Overall it is a very nice place to stay and I would definitely stay here again.

  • Stayed: June 2011
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Thank Itsfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2011

The staff were great, no problems with check in, etc. Room was nice and clean with good decor.

I LOVED this hotel. Although it's close to good restaurants/freeway, etc. you can get a good night's sleep as it is very quiet.

The complimentary breakfast was put out early enough for me to be able to participate, even though it was the weekend.

I was very satisfied.

  • Stayed: May 2011, traveled on business
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Thank bellecreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2011

I am writing this on behalf of my parents, who stayed at this hotel for five nights. They could not have been more pleased. They said the room was very nice, they enjoyed the breakfast and the location was great for our family. Most of all they could not stop raving about the service. The staff was incredibly accommodating. After a couple days the staff knew exactly who they were and could not have been more pleasant or helpful. I got them an excellent rate through AARP. The value was outstanding. This is the third hotel they have stayed at in the Naperville area. While they were happy at the others, this is the one they will return to.

  • Stayed: May 2011, traveled as a couple
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Thank Barbara630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2011

My family and I stayed at this Hampton Inn over Easter weekend. Janie at the front desk was extremely helpful, helping us with our many requests, for extra pillows and towels, etc. Despite the late hour, she attended to us the whole time with a charming smile.

The hotel has recently been refurbished and the elegant decor is very pleasing.

In the morning, while having breakfast, Illiana Zesati (pardon if I got the name wrong) was again very helpful, noticing that my little boy had thrown up a bit of egg, rushing to our table with a stack of paper towels..... Her attention to detail is highly commendable and makes all the difference between a mediocre hotel and an excellent hotel! Kudos to all the staff who made our stay a memorable one!!

  • Stayed: April 2011, traveled with family
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Thank eropagnis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2011

I've stayed at this Hampton several times over the last 10 years. The recent renovations made this a different motel. The rooms are very comfortable and up-to-date. The breakfast area was enlarged and is much more inviting. I would definitely stay here again.

Pros
+ Comfortable bed
+ Nice Fixtures (flat screen TV, granite counter tops etc.)
+ Improved breakfast area

  • Stayed: March 2011
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1  Thank Guy_From_Normal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2011

Recent refurb is nice. My specific complaint is with the hvac system. The fans are the noisiest of any hotel I've ever stayed at, and on cold winter nights, the outside coil freezes up, and the fan grinds on ice. It's literally like a power tool running all night. This wasn't just with my room- we hade 5 people traveling in different rooms, everybody had the same complaint. you could see the ice hanging off of all of the units from outside the hotel. Absolutely impossible to sleep with this noise, and too cold to turn the heat off. Worst night of sleep I've ever had in a hotel- won't be back.

  • Stayed: January 2011, traveled on business
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Thank jakcz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Chicago Naperville

Address: 1087 E Diehl Rd, Naperville, IL 60563-1485
Phone Number:
Location: United States > Illinois > Naperville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Naperville
#4 Romantic Hotel in Naperville
#5 Family Hotel in Naperville
Price Range: $78 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago Naperville 2.5*
Number of rooms: 128
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Also Known As:
Hampton Inn Chicago Naperville Hotel Naperville
Hampton Inn Naperville
Naperville Hampton Inn

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