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“Clean, quiet resting place”

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Fairfield Inn & Suites Chicago Naperville/Aurora
Ranked #11 of 18 Hotels in Naperville
Fargo, North Dakota
Level 6 Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Clean, quiet resting place”
Reviewed November 17, 2011

What you would typically expect from a Marriott property. Clean, quiet place to sleep. Very clean pool area. Lobby was inviting, but breakfast area was extremely warm and small.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jmak4man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
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    10
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    0
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31
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Baltimore, Maryland
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 24, 2011

Having stayed at other Fairfield Inns around the county, I was somewhat disappointed. Rooms look a bit older than other Fairfield Inns. The A/C broke on the second day of my stay, but was fixed by the end of the day. Continental breakfast was smaller selection than other Fairfields, but they had the basics. Walls are kind of thin, could hear noise from both rooms on each side of mine. If you are leaving early in the morning (before 4AM), hot water is not available...atleast it wasn't for my room. Overall, I'd probably look for another hotel in Chicago for the price paid per night, but an okay choice if a last minute booking.

  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank evmathew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mrspete08
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 3, 2011

Took a last minute trip to Naperville for New Year's Eve without booking a hotel, as there appeared to be multiple hotels in the area. We searched online on expedia/orbitz/etc but found the cheapest price at $64.99 on a web fare at this hotel. There was another Fairfield not far from this, at a nicer rating, and called there first to see if they would offer us the rate. The employee on the phone was rude so we immediately went back to this Fairfield. The front desk employee, (I believe her name was Erin) was super helpful in assisting us to get a taxi downtown, find a place to eat, and spend our evening.
She was also able to provide us the web rate without booking through the web, as it was clear they weren't sold out for the evening. Saved us a lot of time and effort!


Great service and would return here again.

  • Stayed December 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrspete08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2010

No sleep the night we stayed there! We stayed one Saturday night with our two boys and had probably our worst sleep experience ever at a hotel. There were apparently 3 wedding parties there that were partying in the halls, in the pool well after 1am and generally loud. We had one of those adjoining room doors in our room which meant we could hear every single word our neighbors said. We thought that was bad until our upstairs neighbors came home after midnight and you could hear their walking, pounding, stomping and partying until after 3am. When coming down to the front desk at 3:30am to complain, the employee said that several people had complained as well and he had driven out the drunk people from the hallway and pool as well. In the morning the teeny tiny breakfast area was PACKED and there wasn't a place for us to sit down with our kids at all. The front desk folks seemed to not care one bit when we said we got maybe 2 hours of sleep too. What a disappointing stay. The pool was ok but super crowded.

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KimkoK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville IL
1 review
Reviewed October 8, 2009

the hotel staff were nice, there was a laundry facility at teh hotel, the rooms were really nice

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikky123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indy
Level 4 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 30, 2009

Hotel sits off highway, so very quiet from road noise...BUT roommates?!
Yes, I felt like I have some. On my left was a guy with a nasty cough and every time he blews his nose he sounds like an elephant. On the right I have a business man whose alarm went off about 5:30 and his phone started ringing about 5:45. Frantically trying to organize his Christmas sales season. Micromanage his staff, talking 80 miles a second. Oh my.
Glad I didn't have the option to sleep in. It is one thing to hear the shower or blow dryer in the occasional hotel-It is totally different to hear someone breath.
Hotel is very clean, staff is friendly. If you can manage to acquire a room with no one booked on either side, I would stay here again. Otherwise, I would try another hotel in this row of options.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank idlework
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 16, 2009

My family and I stayed here during my college commencement weekend. We travel a lot - business and pleasure - and have come to trust the Fairfield chain for reliable service, clean rooms, and good value. All of these expectations were met at this hotel, with a minor exception: there was a gnat problem in our room. Somehow a fair amount of gnats made their way into our room before we got there, and by the end of our stay we found most of them dead on the desk or the floor. However, it was a small nuisance and the good location, price, and large room made up for it.

The front desk staff was helpful and receptive, and gave us a $22.00 discount (for a 3-night stay) for the gnat issue. No idea how they came up with the $22 amount, but better than nothing. I would return to this hotel if in the area.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bpchristine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Chicago Naperville/Aurora

Property: Fairfield Inn & Suites Chicago Naperville/Aurora
Address: 1847 W Diehl Rd, Naperville, IL 60563-1890 (Formerly Country Inn & Suites By Carlson, Naperville)
Phone Number:
Location: United States > Illinois > Naperville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Naperville
#9 Business Hotel in Naperville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville/Aurora 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Our hotel in Naperville, IL is located off of I-88 in the Chicago metro area. The hotel offers a convenient location and is minutes away from downtown Naperville. We are only 5 minutes away from the Chicago Premium Outlets and the Naperville Riverwalk. The Fairfield Inn & Suites Chicago Naperville/Aurora is an easy commute to downtown Chicago and the O'Hare Airport. Our hotel offers all the modern amenities to maintain your routine including free Wi-Fi and free breakfast. ... more   less 
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Also Known As:
Fairfield Inn & Suites Naperville Hotel Naperville
Fairfield Inn And Suites Naperville
Fairfield Inn Naperville
Fairfield Naperville
Naperville Fairfield Inn

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