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“The Perfect Wedding Venue!” 5 of 5 bubbles
Review of Hotel Arista at CityGate Centre

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Hotel Arista at CityGate Centre
Ranked #2 of 18 Hotels in Naperville
Certificate of Excellence
Chicago, Illinois
1 review
“The Perfect Wedding Venue!”
5 of 5 bubbles Reviewed June 10, 2014

When planning a wedding the first big 'to-do' is finding a venue. I looked at 15 venues searching for the perfect location for not only my reception but ALSO my ceremony. I fell IN LOVE with Hotel Arista at first sight! From the textured walls in the ballroom to the elegant lighting above! I knew I wanted my day I've dreamt of to be at Hotel Arista. We met with Davina, who is the director of catering and fell even MORE in love with her! She helped us through our entire planning process from the tasting of the food (which is FANTASTIC) to which fold of napkins we preferred. Davina is the definition of professional but even more importantly, personable! I knew I didn't have the extra money to hire a wedding planner and I am a pretty organized person, but man, was I glad to have her help! By the time the BIG DAY arrived everything was absolutely PERFECT! People always tell you "something will always go wrong on your wedding day and there is nothing you'll be able to do about it". This is entirely untrue. I can honest to goodness say that our day was My Dream Come True. The ceremony was impeccably beautiful and serene and the reception that followed was gorgeous! Of course the venue is everything in planning your special day but even more importantly are the people that help you along the way! I owe Davina a million "Thank You's" and I can honestly say I'm sad that the wedding is over and I won't be seeing her. If you are smart enough to pick this venue you will be a happy happy bride! I will also add that this place is not cheap but I am firm believer in that you get what you pay for. I wouldn't trade our Day for anything. Pure perfection!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alyssa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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399 reviews from our community

Traveler rating
    269
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Winfield, Illinois, United States
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 9, 2014

This LEED certified hotel is a hidden jewel in DuPage County . . . and probably a hidden secret for long. The rooms are modern and high tech with stunning views. (If you didn't know you were in Naperville, you would swear you were downtown Chicago.) The panoramic view from our top floor room looked north and east. We could see for many miles. I LOVE the bathrooms! There is the "TV in the mirror" that I always love in a hotel room. The design and flow of the room utilizes the space brilliantly. The king-size bed was fresh and comfortable. (I am an OCD and terribly squeamish person :) The staff is classy, friendly and genuinely wants to make sure you have an effortless and memorable stay. I love this hotel!

Room Tip: We love the higher floors in order to maximize your view!
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Terre H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed June 9, 2014

Stayed here for about a week while visiting cousins in the area. Was a very nice place with a very relaxing feel to it. Staff was very pleasant. Room was very clean and comfortable. Did not expect such a nice hotel given the other local choices.

  • Stayed May 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank john r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level Contributor
109 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed June 6, 2014 via mobile

We were pleasantly surprised by the quality of the room and the service at the Hotel Arista in Naperville. We spent two nights and had a corner view king room. We were very pleasantly greeted by the bellman upon arrival and our experience at the desk was equally pleasant when we checked in. The room was actually two rooms plus a very large bath. That much space was quite unexpected. The furnishings were modern but comfortable ( not always the case). The bath towels were excellent as we're the toiletries provided.
We did order room service and it was delivered promptly and warm. All the staff we encountered were very pleasant and cooperative. Even the bellman, as we were leaving, asked if we needed anything. When I requested a bottle of water for our trip he quickly got two cold bottles for us. It's little things like this that make us want to return in the future to this hotel.

Stayed June 2014, traveled as a couple
Helpful?
Thank Sandbuilder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 29, 2014

We stayed here Memorial Day weekend for a family member's graduation. Loved everything about this hotel. It is not part of a chain which is refreshing! Our room was spacious and I loved that the hotel is eco-friendly. I fell in love with the bathroom design and wish my bathroom at home was as luxurious. May I also say, as a woman I love hotels that really get that we need mirror magnification to apply makeup. Perfect mirror and what a surprise to see a TV within the big bathroom mirror!

Would definitely stay here again!!!

Room Tip: Visit the coffee shop around the corner from the hotel. Great coffee and gelato!
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Britt51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna
Level Contributor
82 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed May 24, 2014

We spent a long weekend at the Arista and were very sad to leave! The hotel looks new with all the modern amenities but with a comfortable feel. The guest room was extremely spacious with a huge king size bed and a beautiful bathroom with a large walk in shower. The amenities were high end, the staff were all very friendly and helpful, and the turndown service made the evening return an enjoyable experience. The gym was large and spacious with aerobic machines, free weights, and equipment, including a fitness training room and full time fitness trainer on hand. Unfortunately we did not have time to enjoy the spa but it seemed to offer a nice array of massages. It was a great place to stay and I would absolutely stay there again!

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MistressMonika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worth, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 16, 2014

My family has enjoyed stays at this hotel on multiple occasions. We are currently in the process of planning a bachelorette party and called to see if we could tour the larger suites. Staff member Rebecca did a wonderful job showing us what would work best for our group. She was professional and personable. Her information about the hotel and the surrounding area was extremely helpful. Thank you Rebecca!!!

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacqui B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Arista at CityGate Centre

Property: Hotel Arista at CityGate Centre
Address: 2139 CityGate Lane, Naperville, IL 60563
Phone Number:
Location: United States > Illinois > Naperville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 18 Hotels in Naperville
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Arista at CityGate Centre 4.5*
Number of rooms: 144
Official Description (provided by the hotel):
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center, salon, spa and three restaurants including SugarToad, Tap In and CityGate Grille. ... more   less 
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