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“Great hotel in the middle of nowhere”

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Hotel Arista at CityGate Centre
Ranked #2 of 18 Hotels in Naperville
Certificate of Excellence
Atlanta, Georgia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great hotel in the middle of nowhere”
Reviewed November 21, 2011

This hotel is very nice, especially for being so far removed from many busier areas of Naperville. Luckily for me I have business right next door so stay here often. The rooms are very nice and the fitness center is awesome. Comfortable, clean. Never had a bad experience and the rates aren't bad either, probably because they are a little removed from other areas of the city.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gabriel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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412 reviews from our community

Traveler rating
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    95
    21
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    10
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 15, 2011

If you gave to be in the area then trust me and stay at the Arista! Beautiful spacious room, clean & bright, modern and I especially liked the little extra's like a tv integrated in the bathroom mirror. Super service, including shuttle service and very helpful staff. Maybe the most amazing thing at the Arista is the restaurant. With chefs that worked at Michelin star restaurants you will be amazed at what you get on your plate. I can for instance highly recommend the duck to anyone, simply amazing. Next to that an extensive winelist and a great bar to enjoy a nightcap. And to save the best for last: a stay at Arista is not costing you an arm and a leg, it's great value for money. Enjoy it like I did

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DutchGuyAndSwissGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 23, 2011

The rooms are excellent quality - there is even a part of the bathroom mirror that doubles as a small TV screen - although not quite sure about its use as the bath does not have a good view of it... In any case the rooms are well equipped and comfortable, the TV is really big and you can connect your PC as well if you have the cables.

The minibar is a bit light but you can go down to the bar area if you are after some relaxation of this kind.

There is not a lot around (as usual this much out from the centre of Chicago) but as long as you prepare for this you can find the most important things in the hotel: mind you this is not a holiday destination, so as long as you are aware of this, you will not be disappointed in any way.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PSuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed September 19, 2011

Absolutely loved this hotel. It was beautiful and the price was unbeatable for the amenities you receive. The outside of the hotel could us a bit of work (landscaping, grass seed etc.) but in all reality you really don't go to a hotel for this kind of thing.
The inside makes up for the lack of manicured lawns outside.
The rooms are incredibly large, but some are a tiny bit smaller then others (we compared rooms with a friend staying exactly one level above us and found ours to have a little bit more space)
The bathrooms....there is a TV in your mirror....need I say anything more? :) Huge soaking tub, large frosted glass shower room with the toilet in a separate frosted glass enclosure. Perfect if you are sharing a room with someone else, everyone can use the bathroom and there is still room to move around. Brand new, flat screen tv and the beds were so comfortable, best sleep I have had in a while!
The gym is wonderful, clean, new and spacious. One downside, they charge you for water so make sure you bring a bottle, who wants to spend $4 on one bottle!
The staff were friendly and helpful. The location is just minutes from all the great shopping in Naperville. The outlet mall is 10 minutes and the deals are to die for!
Overall I loved this hotel and would only stay here if I were to return to Naperville!
PS. if you would like to have your wedding at this location this is a great selection! The ball room is huge and the way they decorated this place was stunning!
10/10 in my books!

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank sammysam21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 25, 2011

Our corporate rate to this hotel is excellent, so it is a joy to stay here.

Pros:

-New hotel with nice rooms.
-Very clean
-Great service
-Close to work in Naperville
-Free shuttle service
-Free internet
-Awesome bathroom
-Great restaurant

Cons:

-Restaurant can be surprisingly expensive
-Not much else.

I highly recommend this hotel if you are doing business or staying in the Naperville area.

Room Tip: Ask for a corner room for a slightly larger room.
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  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Supermac34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy, Texas
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 21, 2011

The hotel room is absolutely gorgeous-- very modern and functional.
The service was also wonderful. Everyone was very attentive and helpful.
At one point, we thought that we left something in the hotel and we called to see if they can locate it. They sent out an email to the staff to try to locate it. And while we eventually located the missing item somewhere else, we appreciated the attention and help they extended.

Room Tip: If you are visiting for business nearby, you may want to check if they have a special rate for that...
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank FamilyTravelLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City, Iowa
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 17, 2011

I recently traveled for business and had car trouble in Naperville. My husband booked this hotel for me online spur of the moment. I was so pleasantly surprised! The hotel looks new with a nice modern feel. The guest room was a king. It was extremely spacious with a sitting area. The bathroom was phenomenal! There was a large soaker tub free standing and a large walk in shower. The finishes were all very high end. It was a great place to stay after a stressful business trip. I would absolutely stay there again although I hope under different circumstances!

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Earlham99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Arista at CityGate Centre

Property: Hotel Arista at CityGate Centre
Address: 2139 City Gate Ln, Naperville, IL 60563-3081
Phone Number:
Location: United States > Illinois > Naperville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 18 Hotels in Naperville
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Arista at CityGate Centre 4.5*
Number of rooms: 144
Official Description (provided by the hotel):
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center, salon, spa and three restaurants including SugarToad, Tap In and CityGate Grille. ... more   less 
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