Booked two rooms at this Comfort Inn as we had business in the area. Arrived to be told there was only one room available. We were asked if we could share that room - we are coworkers, not family, so no.
The two rooms eventually were given to us after 20 minutes at the Front Desk, but one was a smoking room that smelled so bad we suspect it made sleeping difficult.
Front Desk was pleasant, and I realize it was not his fault, but not having the rooms we booked available is unacceptable.
- Official Description (provided by the hotel):
- Located close to multiple business centers with close proximity to O'Hare Airport and I-294. A multitude of activities are in the area that include: Six Flags Great America, Great Lakes Naval, Trinity College, Lake County Fairgrounds. Our staff makes you feel like you are at home with hot popcorn and hot coffee/tea daily in the lobby. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn & Suites Mundelein Hotel Mundelein
- Comfort Inn And Suites Mundelein
- Comfort Inn Mundelein
- Mundelein Comfort Inn